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Book Detail


Title: Operational Support and Analysis: A Guide for ITIL V3 Intermediate Exam Candidates
Author: Sansbury
Subject: Helping candidates pass the ITIL OSA Intermediate examination; this user-friendly book make sense of the technical and complex ITIL terminology and increases the chance of success in both the examination and the adoption of the principles in professional life.
Skillsoft Book ID: 40362
ISBN: 9781906124595
Published: 2011-03-15
Collection: ITPro
Certification Track: ITILŪ