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Sending and Receiving Messages in Outlook 2003

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
To demonstrate how to send and receive messages in Outlook 2003

Target Audience
Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent

Prerequisites
Basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments, and a very basic understanding of the Internet

Expected Duration (hours)
2.7

Lesson Objectives

Sending and Receiving Messages in Outlook 2003

navigate the principal features of Outlook 2003.

access the appropriate Help in Outlook 2003, given a scenario.

launch and navigate Outlook 2003, and access Help.

create a message.

address, save, and send a message.

create, address, save, and send a message in Outlook 2003.

access, reply to, and forward incoming messages.

reply to a message, turn on the AutoPreview feature, and forward a message.

Course Number:
113430_eng