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IP Telephony Express (IPTX) 4.0 Expert Encore


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Many businesses have smaller offices that could benefit from the features and services provided by IP telephony. However, the expense of Unified Communications Manager clusters for those sites might not be justifiable. Fortunately, Cisco offers versions of Unified Communications Manager and Unity which run on a router. These products, Cisco Unified CallManager Express and Cisco Unity Express, are explained in the IP Telephony Express (IPTX) v4.0 course. Specifically, IPTX v4.0 details the features and the configuration of Cisco Unified CallManager Express and Cisco Unity Express, in addition to commonly encountered deployment challenges and solutions.

Target Audience
This course is a necessity for any system or field engineers responsible for installing, configuring, or maintaining a Cisco Unified CallManager Express/Cisco Unity Express deployment. Additionally, this course is recommended for certification candidates seeking the Cisco IP Communications Express Specialist designation.

Prerequisites
Students enrolled in this course should possess experience with Cisco networking and possess a Cisco Certified Network Associate certification or the equivalent knowledge and experience. Additionally, a fundamental understanding of traditional PSTN operations and technologies will benefit students.

Certification
IP Communications Express Specialization

Exams
642-144 IPTX

Included Labs

  • Configuring the Cisco Router to Support the CME Application
  • Configuring CME via Web-based GUI
  • Configuring CME via CLI to Enable the CME GUI
  • Voice Port Configuration
  • Configuring CME in Preparation for CUE Integration
  • Configuring CUE/CME via CUE Web-based GUI

Skills
This course covers the following hardware and software/operating system versions:

  • Cisco 1751-V Router
  • Cisco 1760 Router
  • Cisco 2610XM-2611XM Router
  • Cisco 2620XM-2621XM Router
  • Cisco 2650XM-2651XM Router
  • Cisco 2691 Router
  • Cisco 2801 Router
  • Cisco 2811 Router
  • Cisco 2821 Router
  • Cisco 2851 Router
  • Cisco 3725 Router
  • Cisco 3745 Router
  • Cisco 3725 Router
  • Cisco 3745 Router
  • Cisco 3825 Router
  • Cisco 3845 Router
  • Cisco 7200-NPE-G2 Router
  • Cisco IAD2430 Integrated Access Device
  • Cisco IAD2431-IAD2432 Integrated Access Device
  • Cisco IAD2801 Integrated Access Device
  • Cisco IOS feature sets supporting Unified CallManager Express and Cisco Unity Express v4.x

Outline
IP Telephony Express (IPTX) 4.0

  • Module 1: Cisco Unified CallManager Express Fundamentals
    • Describing Key Features of Cisco Unified CallManager Express and Cisco Unity Express
    • Explaining Differences Between Traditional Telephony and VoIP
    • Understanding VoIP Challenges and Solutions
    • Describing the Cisco Unified CallManager Express Voice Packet Handling Methods
  • Module 2: Cisco Unified CallManager Express Configuration
    • Understanding Cisco Unified CallManager Express Features and Functionality
    • Configuring Cisco Unified CallManager Express Network Parameters
    • Understanding the IP Phone Registration Process
    • Defining Ephone-dn and Ephone
    • Introducing SIP and Cisco Unified CallManager Express
    • Describing Cisco Unified CallManager Express Files
    • Understanding Initial Phone Setup
  • Module 3: PSTN Interface and Voice Dial Peer Configuration
    • Understanding Analog and Digital Voice Interfaces
    • Configuring Analog and Digital Voice Interfaces
    • Configuring Dial Peers
    • Understanding Call Setup and Digit Manipulation
  • Module 4: Configuration of Additional Cisco Unified CallManager Express Features
    • Configuring Cisco Unified CallManager Express GUI Features
    • Configuring SCCP Phone Features
    • Configuring SIP Phone Features
    • Understanding Call Restriction and Class of Restriction
    • Understanding Call Center Features
    • Defining TAPI Support for Cisco Unified CallManager Express
    • Describing Network Management for Cisco Unified CallManager Express
  • Module 5: Cisco Unity Express Auto Attendant and Voice-Mail Configuration
    • Understanding Cisco Unity Express Features and Functionality
    • Describing Cisco Unity Express Installation and Initialization
    • Configuring Cisco Unity Express Users and Groups
    • Configuring Cisco Unity Express Voice Mail
    • Configuring Cisco Unity Express Auto Attendant
    • Troubleshooting Cisco Unity Express
  • Module 6: Cisco Unified CallManager Express and Cisco Unity Express Network Design
    • Defining Quality of Service Concepts
    • Describing Deployment Scenarios and Design Considerations
    • Deploying Voice Mail with Cisco Unified CallManager Express


Expected Duration (hours)
30.0

Lesson Objectives

IP Telephony Express (IPTX) 4.0 Expert Encore

  • Describe the primary features and functions offered by the Cisco Unified CallManager Express system
  • Distinguish between traditional voice and VoIP services
  • Configure Cisco Unified CallManager Express to perform basic IP telephony operations
  • Configure analog/digital voice interfaces and dial-peers in voice-enabled routers
  • Configure Cisco Unified CallManager Express via a GUI interface
  • Setup phone features, TAPI, and perform network management
  • Install and configure the Cisco Unity Express product
  • Design a Cisco Unified CallManager Express and a Cisco Unity Express deployment

    • Course Number:
    LLCS0026