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Microsoft for Cisco Voice (MSCV) 1.0 Expert Encore

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
Cisco specifically designed the Microsoft for Cisco Voice (MSCV) 1.0 course to provide students with the necessary background knowledge in the various Microsoft technologies that will be required before entering the Cisco Voice training on either Cisco CallManager or Unity. While this course does not prepare students for Microsoft certification, our expert instructors effectively introduce Cisco partners and customers to the subset of features that interact with the Cisco Voice family of products including Windows 2000, Active Directory, SQL Server and Exchange.

Target Audience
The Microsoft for Cisco Voice course is intended for all Cisco partners and customers working with CallManager and Unity products.

Prerequisites
Students should possess a working knowledge of the installation, configuration, and use of the end user desktop environment in a networked configuration. Students should also possess a basic comprehension of enterprise messaging, as well as DHCP, WINS, and Internet Protocol (IP) subnetting and routing.

Included Labs

Installing Windows 2000 Advanced Server
Installing Active Directory
Creating a New User Account
Creating a Group Policy
Installing SQL
Preparing to Install Microsoft Exchange 2000
Installing Exchange 2000
Creating a New User Account

Outline
Microsoft for Cisco Voice (MSCV)

Chap 1: Active Directory Components

1-16 Domain

Chap 2: Installation of Active Directory

2-53 New Installations
Installing Windows 2000 Advanced Server
Installing Active Directory

Chap 3: Replication

3-88 Replication

Chap 4: Flexible Single Master Operations (FSMO)

4-104 Demo: FSMO Roles

Chap 5: Management Tools

5-126 Demo: Built-in

Chap 6: Users and Groups

6-148 Accounts
6-156 Demo: Groups - Local
Creating a New User Account

Chap 7: Security

7-174 Demo: Rights

Chap 8: Active Directory Disaster Recovery

8-206 Demo: System State Data

Chap 9: Group Policy

9-224 Definition
Creating a Group Policy

Chap 10: Networking Services

10-250 Demo: DNS

Chap 11: SQL Databases

11-267 What is a Database
Installing SQL

Chap 12: Overview of Exchange

12-296 Collaborative Systems

Chap 13: Installation of Exchange 2000

13-312 Forest Prep
Preparing to Install Microsoft Exchange 2000
Installing Exchange 2000
Creating a New User Account

Chap 14: Administration of Exchange 2000

14-332 Demo: Administrative Tool

Chap 15: Windows 2000 with Exchange 5.5

15-354 Active Directory Connector

Chap 16: Coexistence of Exchange 5.5 and Exchange 2000

16-364 Configuration and Messaging Coexistence

Expected Duration (hours)
30.0

Lesson Objectives

Microsoft for Cisco Voice (MSCV) 1.0 Expert Encore

Explain the Microsoft technology requirements for a successful deployment of CallManager and/or Unity

Comprehend the migration strategy of existing Windows NT environments to Active Directory

Understand the integral relationship of Forests, Trees, Domains, Schemas, Global Catalogs, Sites, and other Active Directory objects and their affect on CallManager and Unity

Explain how the Active Directory design impacts the decision for a Unified Messaging and Voice

Mail-Only deployment of Unity

Explore the security issues around deploying Cisco voice products as well as linking them with account information from Active Directory

Understand the role of SQL Server and the replication process of the SQL Publisher and Subscribers

Manage Exchange information stores and mailboxes

Understand when to use the Internet Voice Connector (IVC)

Course Number:
LLCS0029