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Microsoft Windows XP Professional Administration and Maintenance Expert Live with Encore

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
Microsoft Windows XP Professional Administration and Maintenance is designed to address the implementation and desktop support needs of IT professionals responsible for the deployment and support of Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, training for Information Technology professionals responsible for the planning, implementation, and support of Windows XP Professional in the enterprise.

Target Audience
The Microsoft Windows XP Professional Administration and Maintenance course is designed for IT professionals who are new to the Windows XP Professional environment, provide help desk support for Windows XP Professional desktops, provide support for the .NET Server family of products, or support for a Microsoft Windows XP solution environment and who support Windows XP Professional in non-Microsoft network operating systems.

Prerequisites
To fully benefit from this course, students should have a broad base of knowledge and competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking. Additionally, students should be able to describe the features and functions of networking components, and possesses the knowledge and skills needed to install, configure and troubleshoot basic networking hardware, protocols and services.

Certification
MCSA 2003, MCSE 2003

Exams
70-270

Included Labs

Preparing for Installation
Installing XP
Migrating a User's Settings and Files
Using Driver Rollback
Converting to Dynamic Disk
File Compression and Encryption
Using Remote Assistance
Configuring Static and Dynamic IP Address
Joining a Workgroup
Adding a Local User
Joining a Domain
Configuring Offline Files

Outline
Microsoft Windows XP Professional Administration and Maintenance

Module 1: Windows XP Installation

Planning an Installation of Microsoft Windows XP Professional
Preparing for Installation
Installing Windows XP Professional from a Product CD
Installing XP
Upgrading to Windows XP Professional
Transferring User Settings and Files
Migrating a User's Settings and Files

Module 2: Windows XP Installation Automated

Introduction to Automating an Installation of Windows XP Professional
Creating Answer Files
Creating a Uniquess Database File
Performing an Automated Installation of Windows XP Professional
Preparing a Reference Computer
Creating, Testing, and Deploying an Image

Module 3: Hardware Configuration

Installing and Configuring Hardware Devices
Working with Drivers
Using Driver Rollback
Troubleshooting Hardware Devices

Module 4: Disk Management

Working with Disk Management
Working with Basic Disks
Working with Dynamic Disks
Managing Disks
Converting to Dynamic Disk
Defragmenting Volumes

Module 5: File System Configuration and Management

Working with File Systems
Managing Data Compression
Securing Data Using EFS
File Compression and Encryption

Module 6: Troubleshooting and Disaster Recovery

Controlling System Settings During the Boot Process
Changing Startup Behavior Using the Boot.ini File
Using Advanced Boot Options to Troubleshoot Startup Problems
Using the Recovery Console to Start the Computer
Restoring the Computer to a Previous State

Module 7: Desktop Configuration

Configuring User Desktop Settings
Customizing the Desktop Environment
Configuring System Settings
Understanding How User Profiles and Group Policy Affect Desktop Customization
Using Remote Assistance
Using Remote Assistance

Module 8: TCP/IP Addressing Configuration and Name Resolution

Configuring IP Addresses
Determining TCP/IP Name Resolution Methods
Configuring a DNS and WINS Client
Connecting to a Remote Host
Configuring Static and Dynamic IP Address

Module 9: Windows XP Configuration in Microsoft Network

Examining Workgroups and User Accounts
Creating and Authenticating Local User Accounts
Configuring Local Security
Configuring Networking Options in a Workgroup
Joining a Workgroup
Adding a Local User

Module 10: Remote User Management

Establishing Remote Access Connections
Connecting to Virtual Private Networks
Configuring Authentication Protocols and Encryption
Using Remote Desktop
Joining a Domain

Module 11: Mobile Computer Management

Configuring Hardware for Mobile Computing
Configuring Power Management Options for Mobile Computing
Making Files, Folders and Web Pages Available for Offline Use
Configuring Offline Files

Module 12: System Resource and Performance Monitoring

System Summary
Using Task Manager to Monitor System Performance
Using Performance and Maintenance Tools to Improve Performance
Monitoring Event Logs

Expected Duration (hours)
30.0

Lesson Objectives

Microsoft Windows XP Professional Administration and Maintenance Expert Live with Encore

Install Windows XP Professional and upgrade to Windows XP Professional

Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000

Configure and manage hardware on a computer running Windows XP Professional

Troubleshoot the boot process and other system issues

Configure Windows XP Professional to operate on Microsoft Windows networks

Configure the desktop environment, and use profiles to control desktop customization

Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP) Configure and troubleshoot name resolution

Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems

Provide remote support for users Configure Windows XP Professional for mobile computing

Decimal to Binary conversion

Classful IP addresses and Private IP address ranges

How and why we use Subnetworks

Calculating the number of Subnets and Hosts available using a custom Subnet mask

Calculating the Network number, broadcast address, and valid range of host addresses when given an IP address and custom Subnet mask

Course Number:
LLMS0016