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Microsoft Exchange Server 2003 Administration and Maintenance Expert Encore

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
This course provides students with the knowledge and skills necessary to update and support a reliable, scalable and secure Exchange 2003 messaging infrastructure in a medium to large-sized (250 to 5,000 user) environment.

Target Audience
This course is intended for messaging support professionals who are currently employed or are supporting a medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, wireless, and Internet messaging connectivity.

Prerequisites
"To fully benefit from this course, students should have:

A strong understanding of Microsoft Windows Server 2003 technologies
Working knowledge of networking protocols and services including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS)
Working knowledge of standard Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP)

Certification
MCSA 2003, MSCE 2003

Exams
70-284

Included Labs

Forest and Domain Preparation
Installing Exchange 2003
Applying a Mailbox Store Policy
Creating a Storage Group and Store
Blocking e-mail Addresses and Domains
Creating Administrative Groups and Delegating Control
Create and Delete a Mailbox
Creating Mail-Enabled Groups and Assigning Permissions
Creating a Public Folder Index and Enabling Client Searching
Granting Permissions to Create Top-Level Folders and Creating Public Folders
Creating a Routing Group

Outline
Microsoft Exchange Server 2003 Administration and Maintenance 2.0

Module 1: Installation and Upgrading

Overview
Installing Exchange Server 2003
Installing Exchange Server 2003 in a Clustered Environment
Installing and Using Exchange Management Tools and Utilities
Upgrading from Exchange 2000 Server to Exchange Server 2003
Forest and Domain Preparation
Installing Exchange 2003

Module 2: Configuration and Management

Overview
Creating and Applying Exchange Policies
Configuring Exchange Server 2003 for Proactive Management
Adding, Removing, and Updating Exchange Servers
Managing Exchange Server 2003 in a Mixed Environment
Applying a Mailbox Store Policy
Creating a Storage Group and Store

Module 3: Security

Overview
Preparing for and Protecting Against Computer Viruses
Securing Mailboxes
Implementing Digital Signature and Encryption Capabilities
Configuring Firewalls
Configuring Administrative Permissions
Allowing Only the Required Services to Run on Exchange 2003
Blocking e-mail Addresses and Domains
Creating Administrative Groups and Delegating Control

Module 4: Recipient Management

Overview
Introduction to Exchange Recipients
Creating, Deleting, and Modifying Users and Contacts
Managing Mailboxes
Managing Mail-Enabled Groups
Create and Delete a Mailbox
Creating Mail-Enabled Groups and Assigning Permissions

Module 5: Public Folder Management

Overview
Managing Public Folder Data
Managing Network Access to Public Folders
Publishing an Outlook 2003 Form
Creating a Public Folder Index and Enabling Client Searching
Granting Permissions to Create Top-Level Folders and Creating Public Folders

Module 6: Address List Management

Overview
Introduction to Address Lists
Managing and Customizing Address Lists

Module 7: Using Internet Protocols to Implement and Manage Client Access

Overview
Introduction to Internet Client Access Protocols
Implementing a Front-End and Back-End Server Topology
Implementing and Managing Outlook Web Access

Module 8: Client Configuration and Connectivity Management

Overview
Configuring and Customizing Outlook 2003
Performing Calendaring Tasks in Outlook 2003
Installing and Configuring Outlook Express

Module 9: Routing Management

Overview
Explaining How Message Routing Works in an Exchange Organization
Configuring Routing in an Exchange Organization
Explaining Internet Connectivity Concepts and Protocols
Managing Connectivity to the Internet
Creating a Routing Group

Module 10: Management of Mobile Devices

Overview
Managing Mobile Service Components
Enabling User Accounts for Mobile Access

Module 11: Data Storage and Hardware Management

Overview
Managing Data Storage
Managing Disk Space
Managing Hardware Upgrades

Module 12: Disaster Recovery

Overview
Planning for Disaster Recovery
Backing Up Exchange Server 2003
Restoring Exchange Server 2003 Stores
Restoring Exchange Server 2003 Servers

Module 13: Maintaining your Exchange Server 2003

Overview
Performing Daily Exchange Maintenance
Performing Scheduled Exchange Maintenance
Performing On-Demand Exchange Maintenance

Module 14: Migrating to Exchange 2003 from Exchange 5.5

Overview
Populating Active Directory with Windows NT 4.0 User and Group Accounts
Connecting the Exchange 5.5 Directory to Active Directory
Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization

Expected Duration (hours)
30.0

Lesson Objectives

Microsoft Exchange Server 2003 Administration and Maintenance Expert Encore

Install Exchange Server 2003, including configuring extension to the Active Directory schema

Understand the procedures for upgrading Exchange 2000 to Exchange Server 2003

Configure manage and troubleshoot Exchange Server 2003

Configure and manage interoperability between Exchange Server 2003 and other messaging systems including Exchange 2000

Secure Exchange Server 2003 and the message traffic that is transferred between servers in the same organization and between organizations

Manage recipients, including automating the creation and modification of user accounts and properties

Manage public folder creation, replication and maintenance

Create and manage address lists to include custom address lists, offline address lists and address list filtering

Manage mobile devices with Exchange Server 2003

Plan a comprehensive strategy for fault tolerance and disaster recovery to include backups and redundancy

Identify and perform preventive maintenance procedures to ensure maximum availably of services

Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization

Course Number:
LLMS0020