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Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
Performance management allows for ongoing communication between employees and managers and, done well, results in employees striving for and reaching their potential. It consists of two phases that must be carefully planned and executed - the establishment of a performance plan, and the complete performance appraisal process. This expert-led course assists learners with all aspects of managing employee performance. This course also ensures that learners understand the common pitfalls and misconceptions around performance management.
Target Audience
This course is aimed at any learner tasked with managing the performance of others in a formalized setting.
Prerequisites
There are no prerequisites for this course.Define performance management and identify its common pitfalls
Understand the importance of creating a performance management plan and the steps involved in establishing a plan
Identify the process of discussing and creating an effective job description
Identify the steps to conduct an effective performance-planning meeting
Identify the process of providing feedback
Identify types of coaching, and document coaching and feedback efforts
Understand the performance appraisal process
Identify and gather appraisal material
Prepare for an appraisal discussion
Lead employees in an appraisal discussion
Respond to defensive employees and resolve conflict in an appraisal discussion
Identify legal issues and responsibilities in relation to laws enforced by the EEOC
Identify risks of legal challenges and the importance of maintaining positive communication
Plan performance improvements, handle performance problems, and use effective communication to solve performance problems
Conduct status meetings
Maintain documentation of ongoing communication
Course Number:
LLPD0004
Managing, Measuring and Maximizing Performance Expert Encore
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
Performance management allows for ongoing communication between employees and managers and, done well, results in employees striving for and reaching their potential. It consists of two phases that must be carefully planned and executed - the establishment of a performance plan, and the complete performance appraisal process. This expert-led course assists learners with all aspects of managing employee performance. This course also ensures that learners understand the common pitfalls and misconceptions around performance management.
Target Audience
This course is aimed at any learner tasked with managing the performance of others in a formalized setting.
Prerequisites
There are no prerequisites for this course.
Accreditation
This course qualifies for 6 PDUs, or 6 Contact Hours for candidates pursuing certification.
Expected Duration (hours)
6.0
Lesson Objectives
Managing, Measuring and Maximizing Performance Expert Encore
LLPD0004
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