Communicating effectively in the workplace and beyond is a fundamental and critical skill. This extremely important course enhances student's ability to interact with individuals who display a specific communication style and communicate using various verbal and nonverbal modes of communication. This exciting course also offers the student suggestions for communicating with individuals who hold various roles in an organization. Guidelines and best practices are provided for communicating with peers, supervisors, subordinates, and customers/vendors. This course also assists students in the all-important areas of first impressions and rapport building.
There are no prerequisites for this course.
This course qualifies for 6 PDUs, or 6 Contact Hours for candidates pursuing certification.
Communication styles and methods
First impressions and building rapport
Building relationships through feedback
Colleagues and subordinates
Customers and vendors
This course is a necessity for any students who would like to dramatically improve their effectiveness in communicating with peers, supervisors, subordinates, and customers/vendors.