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Using Change Process to Support Employees Simulation

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

Overview/Description
As the former owner of Clifton Property Management, you recently sold your business to a far larger property management company, Cityside Properties, and were appointed as managing broker of one of its offices. In your new role, you will face the many challenges that come with supporting your staff members--both old and new--through a period of change. This simulation is based on the SkillSoft series "Using Change Process to Support Employees" and has links to the following courses: mgmt_06_a01_bs_enus, mgmt_06_a02_bs_enus, and mgmt_06_a03_bs_enus.

Target Audience
Managers, team leaders, and supervisors who are responsible for implementing change.

Expected Duration (hours)
0.5

Lesson Objectives

Using Change Process to Support Employees Simulation

communicating effectively with your team.

communicating with individuals.

assessing the need for change.

building your team.

communicating properly with expert and referent power.

demonstrating the proper influence style to overcome resistance to change.

building rapport.

avoiding organizational conflict.

Course Number:
MGMT006A