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Converting a Call Center to a Profit Center


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
This Business Impact explores how a call center can play a vital role in the financial success of a company, generating revenue to sustain itself and drive future business.

Target Audience
Call Center Representatives, Supervisors and Managers

Expected Duration (hours)
0.1

Lesson Objectives

Converting a Call Center to a Profit Center

Course Number:
_pc_bi_ctbi001