Course Details

Previous Page


Customer Service Training - The Interview and Beyond


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
This Business Impact explores the idea that training should begin at its earliest point in a CSA's professional lifecycle - the interview.

Target Audience
Call Center Supervisors and Managers, and Human Resources Personnel

Expected Duration (hours)
0.1

Lesson Objectives

Customer Service Training - The Interview and Beyond

Course Number:
_pc_bi_ctbi004