Course Details

Previous Page


Listening to Your Customers


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The key to effective communication is practicing good listening skills. This Business Impact explores the concept of active listening and the crucial difference between hearing and understanding.

Target Audience
Salespeople whose job it is to personally sell products or services in a professional, corporate, capacity, along with those in training for such roles.

Expected Duration (hours)
0.1

Lesson Objectives

Listening to Your Customers

  • Objective Text
  • Course Number:
    _pc_bi_spbi002