Course Details

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Navigating the Workplace with Emotional Intelligence


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Emotional intelligence in the workplace is everyone's responsibility. In this course, you'll learn about the role of emotional intelligence in workplace activities, conflict and stress management, influence and engagement, and teamwork.

Target Audience
Anyone who wants to advance their aptitude for emotional intelligence

Prerequisites
None

Expected Duration (hours)
0.4

Lesson Objectives

Navigating the Workplace with Emotional Intelligence

  • recognize uses for emotional intelligence in the workplace
  • manage conflict using emotional intelligence
  • recognize how to manage stress using emotional intelligence
  • recognize traits of an emotionally intelligent influencer
  • use emotional intelligence to increase team effectiveness
  • recognize how to participate in and lead emotionally intelligent teams
  • Course Number:
    acm_13_a03_bs_enus