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Six Sigma: Metrics


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
This course covers common performance metrics used in Six Sigma including the defects per unit, defects per million opportunities, the first time yield and rolled through yield, the cost of low quality, and the cycle and takt times.

Target Audience
Candidates seeking Six Sigma Yellow Belt certification; those who are new to the world of Six Sigma or have a small role, interest, or need to develop foundational knowledge; quality professionals; engineers; production managers; frontline supervisors; and all individuals, including process owners and champions, charged with the responsibility of improving quality and processes at the organizational or departmental level

Prerequisites
None

Expected Duration (hours)
1.0

Lesson Objectives

Six Sigma: Metrics

  • identify the purpose of metrics in Six Sigma
  • recognize characteristics of two approaches to measuring process performance
  • calculate defects per unit (DPU)
  • recognize examples of defect opportunities
  • calculate defects per million opportunities (DPMO)
  • calculate first time yield
  • calculate rolled throughput yield
  • recognize the role of cost of poor quality as a performance metric
  • match types of quality costs to corresponding examples
  • recognize the role of cycle time as a performance metric
  • calculate cycle time and takt time
  • demonstrate Six Sigma metrics, including DPU, DPMO, FTY, RTY, cycle time, takt time, and COPQ
  • Course Number:
    apr_07_a04_bs_enus

    Expertise Level
    Intermediate