Course Details

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Call Routing Implementation

Target Audience
Expected Duration
Lesson Objectives
Course Number

Determining which gateway call control protocol to use when setting up call routing is a very important decision. In this course, you will learn the reasons you may want to use MGCP and how to implement MGCP. The course also covers how to implement call routing and MGCP gateway configuration.

Target Audience
Today's IT Telecommunications Engineer working with the Cisco Unified Communications Manager must understand the basic foundation of the call agent. If you are interested in perusing CCNP collaboration, this course is necessary. Today there is a need for dedicated individuals focused on the Collaboration solution and Cisco recommends a Chief Collaboration Officer position for focus on voice and video technologies. Anyone interested in implementing or supporting the Cisco IP Telephony and Video solutions should also consider this course.


Expected Duration (hours)

Lesson Objectives

Call Routing Implementation

  • start the course
  • describe call coverage
  • describe call hunting flow
  • describe forwarding schemes
  • describe characteristics of call queuing
  • describe call hunting and call queuing
  • describe PSTN access methods
  • describe TDM gateway vs. Cisco UBE
  • describe TDM gateway requirements
  • describe gateway protocol functions for Cisco unified communications manager integration
  • compare gateway protocols
  • select audio and video codecs
  • describe PSTN numbering plan
  • describe TON support in gateway signaling protocols
  • implement MGCP gateways
  • configure endpoint identifiers
  • configure MGCP gateway support in Cisco unified communications manager
  • configure Cisco unified communications manager MGCP gateway configuration
  • configure Cisco IOS MGCP Gateway
  • select audio and video codec
  • Course Number: