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Troubleshooting Printers


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
This course describes the various troubleshooting procedures to work through printing issues. There is a variety of printing devices that you can choose from, and the troubleshooting varies depending on the print device type.

Target Audience
Anyone who wishes to enter the IT professional field and requires entry-level training to get started with a career in technical support

Prerequisites
None

Expected Duration (hours)
0.4

Lesson Objectives

Troubleshooting Printers

  • start the course
  • troubleshoot printer streaking, fading, and ghosting
  • troubleshoot paper jams
  • troubleshoot print queue issues
  • troubleshoot printer drivers
  • identify the maintenance kit for printers
  • describe different types of printer device error messages
  • identify print device issues
  • Course Number:
    cs_ahar_a12_it_enus