Course Details

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Mobile Troubleshooting


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
In this course, you'll learn how to identify and solve common issues that might occur on your mobile devices. You will also prepare for exam 220-902.

Target Audience
Anyone who wishes to enter the IT professional field and requires entry-level training to get started with a career in technical support

Prerequisites
None

Expected Duration (hours)
0.9

Lesson Objectives

Mobile Troubleshooting

  • start the course
  • diagnose and repair wireless connectivity issues in mobile devices
  • diagnose and repair display issues in mobile devices
  • diagnose and repair application issues in mobile devices
  • diagnose and repair hardware issues in mobile devices
  • diagnose and repair operating system issues in mobile devices
  • diagnose and repair wireless security issues in mobile devices
  • diagnose and repair data security issues in mobile devices
  • diagnose and repair application security issues in mobile devices
  • diagnose and repair operating system security issues in mobile devices
  • describe the steps required to repair a wireless connectivity issue
  • Course Number:
    cs_aope_a08_it_enus