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CompTIA Network+ N10-006: Troubleshooting Part 1


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Troubleshooting skills are required by everyone who has responsibility for a network. The complexities of modern enterprise networks means that there is a vast array of devices, software, and infrastructure components that have the potential for failure - thereby causing a loss of connectivity on the network. In this course, you'll learn how to identify network problems while troubleshooting,. You'll also learn about all the different network troubleshooting tools available. Finally, you'll explore wireless troubleshooting and troubleshooting cable issues. This course is one of a series in the SkillSoft learning path that covers the objectives for certification exam CompTIA Network+ N10-006.

Target Audience
Network administrators, network technicians, network installers, helpdesk technicians, IT cable installers and any other professional working with computer networks

Prerequisites
None

Expected Duration (hours)
1.8

Lesson Objectives

CompTIA Network+ N10-006: Troubleshooting Part 1

  • start the course
  • recognize how to identify a network problem during troubleshooting
  • recognize how to establish a theory of probable cause when network troubleshooting
  • recognize how to test the theory to determine a cause during network troubleshooting
  • recognize how to establish a plan of action to resolve a problem during network troubleshooting
  • recognize how to implement a solution and escalate as necessary during network troubleshooting
  • use network command line tools to troubleshoot
  • use route command tools to troubleshoot
  • describe elements of cable testing
  • use speed test sites as a troubleshooting tool for Internet Connection Testing
  • describe WiFi analyzers as a troubleshooting tool
  • describe protocol analyzers as a troubleshooting tool
  • describe the different wireless signal issues you can experience during wireless troubleshooting
  • describe the different wireless capacity issues you can experience during wireless troubleshooting
  • describe the different wireless configuration issues you can experience during wireless troubleshooting
  • describe the different physical wireless issues you can experience during wireless troubleshooting
  • describe the different wireless standard related issues you can experience during wireless troubleshooting
  • recognize how to troubleshoot short and open cables
  • recognize how to troubleshoot crosstalk and interference cable issues
  • recognize how to troubleshoot placement and assembly cable issues, including bad wiring, split pairs, and Tx/Rx reverse
  • recognize how to troubleshoot transceiver and connector cable issues, including mismatched standards, straight-through, crossover, and bad connectors
  • identify network problems while troubleshooting, know all the different network troubleshooting tools available, explore wireless troubleshooting, and troubleshoot cable issues.
  • Course Number:
    cs_ctne_a06_it_enus