Course Details

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Documentation and Diagrams & Business Continuity


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Documentation helps ensure an efficient business structure, while disaster recovery plans help ensure business continuity. Explore documentation concepts, such as diagrams and SOPs, and business continuity concepts, such as fault tolerance.

Target Audience
Network administrators, network technicians, network installers, helpdesk technicians, IT cable installers, and any other professionals working with computer networks

Prerequisites
None

Expected Duration (hours)
1.8

Lesson Objectives

Documentation and Diagrams & Business Continuity

  • start the course
  • use appropriate diagram symbols
  • use standard operating procedures and work instructions
  • use appropriate logical and physical diagrams
  • use rack diagrams
  • implement change management documentation
  • use wiring and port locations
  • implement IDF and MDF documentation
  • ensure proper labeling
  • use network configuration and performance baselines
  • implement an inventory management solution
  • implement appropriate diagrams and documents
  • compare and contrast availability concepts
  • describe power management concepts
  • recognize when to use recovery options
  • recognize when to use backup options
  • implement MTTF
  • use MTBF
  • describe SLA requirements
  • deploy disaster recovery solutions
  • Course Number:
    cs_ctnp_a07_it_enus

    Expertise Level
    Intermediate