Course Details

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Troubleshooting Common Network Service Issues


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Network services, such as DNS and DHCP, help business operations run smoothly. Explore common issues that occur with network services as well as how to resolve them, including incorrect gateways, duplicate IP addresses, and incorrect times.

Target Audience
Network administrators, network technicians, network installers, helpdesk technicians, IT cable installers, and any other professionals working with computer networks

Prerequisites
None

Expected Duration (hours)
1.0

Lesson Objectives

Troubleshooting Common Network Service Issues

  • start the course
  • correct issues relating to incorrect gateway or netmask
  • troubleshoot issues caused by duplicate IP and MAC addresses
  • troubleshoot issues where names are not resolving
  • troubleshoot issues caused by expired DHCP scopes and rogue DHCP servers
  • correct issues caused by expired ip addresses and incorrect system times
  • troubleshoot issues caused by untrusted SSL certificates and blocked tcp/udp ports
  • troubleshoot issues cause by incorrect firewall and acl settings
  • correct issues caused by hardware failures and unresponsive services
  • troubleshoot network service issues
  • Course Number:
    cs_ctnp_a15_it_enus

    Expertise Level
    Intermediate