< Return To Course List
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Target Audience
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Prerequisites
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Expected Duration (hours)
4.5
Lesson Objectivesidentify the benefits to the organization when it implements employee involvement strategies
recognize the characteristics of employee involvement strategies in a high-involvement organization
recognize the elements of a communication strategy that are conducive to employee involvement in a given scenario
recognize the benefits of each job redesign strategy
sequence examples of the steps in the job redesign process
recognize work-life balance strategies for employees in a given scenario
recognize examples of work-life balance strategies
identify the benefits of having positive employee relations
recognize considerations for selecting a survey method to assess employee attitudes in a given scenario
give appropriate feedback to employees in a given scenario
identify the benefits of implementing a progressive disciplinary process
sequence the steps involved in a progressive disciplinary process that applies the best practices
recognize the steps of an employee termination process in a given scenario
distinguish between examples of alternative methods of dispute resolution
recognize examples of the stages of mediation and arbitration
Course Number:
hr_04_a06_bs_enus
Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned)
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Target Audience
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Prerequisites
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Expected Duration (hours)
4.5
Lesson Objectives
Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned)
hr_04_a06_bs_enus
Copyright© 2009 SkillSoft - All Rights Reserved