Course Details

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Management of People: Employee Engagement


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Employee engagement is the personal and professional commitment that employees have to the organization and its goals. For HR professionals, it's a planned effort to link the shared interests of employees and the organization for their mutual benefit. More specifically, it's an employee relations strategy that enhances employees' personal investment, resulting in increased employee satisfaction and organizational productivity. In this course, you'll learn about key concepts and practices associated with employee engagement. You'll also learn how to assess engagement levels and look at measures to overcome behavioral and organizational issues to encourage employee engagement. The content in this course is based on the Body of Competency and Knowledge (BoCK), 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Target Audience
This course is aimed at junior or senior-level human resource professionals, HR managers, and all individuals preparing for the SHRM-CP and SHRM-SCP certification examinations of the Society for Human Resource Management (SHRM). Compensation and benefits analysts, administrators, staffing managers and recruiters will also have interest in this certification path. Courses in this curriculum are created keeping in mind certification as well as noncertification users of the content. While the curriculum helps learners to prepare for the SHRM certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Prerequisites
None

Expected Duration (hours)
1.2

Lesson Objectives

Management of People: Employee Engagement

  • sequence the steps in an employee engagement process
  • identify the cultural determinants of employee engagement
  • identify employee engagement assessment methods used by HR
  • apply formulae to measure employee engagement
  • demonstrate your understanding of how to assess and measure employee engagement
  • recognize HR’s role in managing behavior and discipline
  • match stages in a disciplinary process to examples
  • recognize when to use the different ADR dispute resolution options
  • demonstrate your understanding of how to effectively manage behavioral and disciplinary issues
  • recognize how to build employee engagement at each stage in the employment life cycle
  • recognize effective engagement strategies HR can apply in a given scenario
  • distinguish between the different theories of motivation and engagement
  • identify the components of a performance management system
  • recognize steps in an individual employee appraisal process
  • demonstrate your understanding of strategies used to motivate and engage employees
  • Course Number:
    hr_18_a02_bs_enus