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Microsoft Windows 10: Supporting Hardware, Performance, and Mobile Devices


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
As part of effectively managing the Windows 10 devices in an organization, it's important to be familiar with troubleshooting hardware issues and monitoring performance of the devices. As more and more users work off mobile devices, it's also important to manage their use through policies and have mechanisms in place for data synchronization between various devices. This course covers how to troubleshoot operating system and hardware issues, as well as optimize and monitor performance, and manage mobile devices and broadband connectivity. This course is one in a series of courses for the Supporting Windows 10 learning path.

Target Audience
IT professionals who support or configure Windows 10 devices, users, or associated network and security resources.

Prerequisites
None

Expected Duration (hours)
0.8

Lesson Objectives

Microsoft Windows 10: Supporting Hardware, Performance, and Mobile Devices

  • start the course
  • troubleshoot Windows 10 hardware and device issues
  • resolve Stop errors on a Windows 10 device
  • set up Windows Performance Toolkit (WPT) on a Windows 10 device
  • use Windows Performance Recorder (WPR) on a Windows 10 device
  • use Windows Performance Analyzer (WPA) on a Windows 10 device
  • configure and use data collector sets on a Windows 10 device
  • access and use Task Manager on a Windows 10 device
  • access and use the Resource Monitor on a Windows 10 device
  • monitor and manage printers on a Windows 10 device
  • configure printer sharing on a Windows 10 device
  • remediate start-up issues by using the Diagnostics and Recovery Toolset (DaRT)
  • describe work folders on a Windows 10 device
  • access and sync data on a Windows 10 device
  • configure broadband tethering and metered networks on a Windows 10 device
  • troubleshoot Windows 10 hardware
  • Course Number:
    mw_wdmc_a04_it_enus