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Six Sigma Leadership and Change Management


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise leadership, knowledge about leadership roles and perspectives helps Black Belts perform their own roles as Six Sigma leaders, and also in their regular interaction with these leaders. An organization's culture and its inherent structure, lack of resources, and top leadership support sometimes create organizational roadblocks that may result in deployment failures. Six Sigma Black Belts should be able to identify these roadblocks and deal with them effectively. Six Sigma deployment is a revolutionary strategy and may result in significant organizational changes. Black Belts need to proactively anticipate human responses, overcome them, and lead the organizational change. The course discusses the role of enterprise leadership and some of the leadership qualities and strategies for Six Sigma success. This course also explores organizational roadblocks and ways to manage them effectively. In addition, the course deals with changes caused by Six Sigma Deployment, resistance to it and strategies Black Belts can apply to manage change. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.

Target Audience
Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontline supervisors, and all individuals charged with responsibility for improving quality and processes at the organizational or departmental level, including process owners and champions

Prerequisites
Proficiency at the Green Belt level with the Six Sigma philosophy and approach as scoped in the ASQ - Six Sigma Green Belt Body of Knowledge (BOK)

Expected Duration (hours)
2.0

Lesson Objectives

Six Sigma Leadership and Change Management

  • match Six Sigma leadership levels with examples of their roles
  • recognize the performance of key enterprise leadership responsibilities in a given scenario
  • distinguish between enterprise leadership roles and Six Sigma team leadership roles
  • recognize the essential leadership qualities exhibited in a given scenario
  • suggest strategies for more effective performance of enterprise leadership roles, in a given scenario
  • recognize accurately classified organizational roadblocks in a Six Sigma initiative
  • identify examples of tactical error organizational roadblocks
  • recommend strategies for dealing with organizational roadblocks to Six Sigma, in a given scenario
  • classify examples of organizational changes brought about by Six Sigma
  • identify effective approaches for overcoming resistance in a given scenario
  • identify the strategies that should be used to continue managing a change initiative in a given scenario
  • Course Number:
    oper_11_a03_bs_enus