Course Details

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Six Sigma Team Facilitation and Leadership


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Six Sigma Black Belts must possess specific qualities to succeed throughout the deployment cycle. Some of these qualities include effective leadership, motivation, team building, and communication. As team leaders, Six Sigma Black Belts need to know how to facilitate teams and apply motivational techniques to achieve assigned goals. Black Belt leaders adopt appropriate leadership approaches to help develop, strengthen, and integrate all elements necessary for the effective team facilitation. They need to recognize the stages of team development and choose targeted approaches for managing performance at every stage. Finally, they need to develop a communication plan that outlines the why, what, who, where, and how of team communication. This course offers strategies for effective team facilitation, which involves leadership, motivation, team building and communication. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in Skillsoft's ASQ-aligned Green Belt curriculum.

Target Audience
Candidates seeking Six Sigma Black Belt certification, quality professionals, engineers, production managers, frontline supervisors, and all individuals charged with responsibility for improving quality and processes at the organizational or departmental level, including process owners and champions

Prerequisites
Proficiency at the Green Belt level with the Six Sigma philosophy and approach, as well as concepts of team evolution, dynamics, and communication as scoped in the ASQ - Six Sigma Green Belt body of knowledge (BOK)

Expected Duration (hours)
2.1

Lesson Objectives

Six Sigma Team Facilitation and Leadership

  • recognize which motivation theory is guiding a team leader's assumptions in a given scenario
  • distinguish between modern motivation theories
  • recognize how to overcome factors that demotivate project team members
  • recognize examples of theory-based motivational techniques that are applied in the organization
  • recognize examples of how motivational techniques are applied to empower employees
  • match situational leadership styles to examples of when they should be used
  • distinguish between the basic leadership approaches
  • match team members' feelings at each stage with stage-appropriate facilitation approaches
  • recognize examples of good communication practices for team facilitation
  • sort communications information into sections of a communications plan
  • identify the scope of key types of information in a communication plan
  • choose communication tools that will meet team leaders' objectives in a given scenario
  • identify the characteristics of A3 reports
  • Course Number:
    oper_38_a02_bs_enus