Course Details

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Service Manager


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Service Manager provides the ability to manage incident and problem resolutions. In this course, you will learn about Service Manager as well as the system and software requirements involved when planning for deployment.

Target Audience
IT Professionals wishing to manage and deploy PCs, applications, and devices and are interested in learning about System Center 2016 or who use System Center 2012 R2

Prerequisites
none

Expected Duration (hours)
0.6

Lesson Objectives

Service Manager

  • start the course
  • describe System Center 2016 Service Manager
  • describe what's new in Service Manager
  • describe the six major parts of Service Manager
  • list Service Manager system requirements
  • list Service Manager software requirements
  • list Service Manager SQL server requirements
  • prepare for Service Manager deployment
  • list the requirements for Service Manager deployment
  • Course Number:
    os_syse_a09_it_enus