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Managing Project Human Resources (PMBOK® Guide Fifth Edition)

Target Audience
Expected Duration
Lesson Objectives
Course Number

Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team dynamics can make or break a project. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is underway, it is time for the project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course covers the Develop Project Team and Manage Project Team processes, the third and fourth processes within the Project Human Resources Management Knowledge Area. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition published by the Project Management Institute (PMI®). Techniques for developing project teams, such as training, team-building activities, and recognition and rewards will be discussed. Learners will also be introduced to strategies for enhancing project performance and conflict management techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMI® certification exam. This course is aligned with the PMBOK® Guide – Fifth Edition, published by PMI®, Inc., 2013. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.

Target Audience
Existing project managers wishing to get certified in recognition of their skills and experience, or others who wish to train to become accredited project managers

Expected Duration (hours)

Lesson Objectives

Managing Project Human Resources (PMBOK® Guide Fifth Edition)

  • identify the inputs to developing a project team
  • recognize examples of various strategies for developing project teams
  • recognize the relationship between the use of team-building exercises and the normal development of a team
  • recognize examples of effective rewards and recognition
  • recognize examples of appropriate outcomes on which to base performance assessments
  • match indirect measures of team performance to examples
  • match each input to a description of how it is used to manage a project team
  • identify the tools and techniques used in managing a project team
  • use effective leadership skills in a given scenario
  • use effective influencing skills in a given scenario
  • use effective decision making skills in a given scenario
  • match conflict resolution techniques with characteristics
  • identify examples of outputs of the Manage Project Team process
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