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Microsoft System Center 2012 R2 – Monitor and Operate: Problem Management


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Private clouds differentiate themselves from traditional IT by being more holistic to use and manage. This is achieved through integration, and the integration product of System Center 2012 R2 is Orchestrator. This course outlines System Center integration with System Center 2012 R2 Orchestrator. It also covers problem management in System Center 2012 R2 Service Manager and custom monitoring with System Center 2012 R2 Operations Manager. This course is one of a series of courses that prepares the learner for Microsoft exam 70-246: Monitoring and Operating a Private Cloud. This exam is part of the MCSE: Private Cloud certification track.

Target Audience
This path is targeted toward Windows Server private cloud administrators using System Center for server and cloud management. Candidates for the exam should have experience with Windows Server security, high-availability, networking and fault tolerance in an enterprise environment. Candidates should also be familiar with SQL Server, PowerShell and application configuration.

Prerequisites
None

Expected Duration (hours)
1.3

Lesson Objectives

Microsoft System Center 2012 R2 – Monitor and Operate: Problem Management

  • start the course
  • describe the features of System Center 2012 R2 Orchestrator
  • recognize the functionality offered by System Center 2012 R2 Orchestrator integration packs
  • register and deploy an integration pack on System Center 2012 R2 Orchestrator
  • integrate System Center 2012 R2 Orchestrator and System Center 2012 R2 Operations Manager
  • integrate System Center 2012 R2 Orchestrator and System Center 2012 R2 Service Manager
  • describe System Center 2012 R2 Orchestrator runbooks
  • describe workflow controls in System Center 2012 R2 Orchestrator runbooks
  • configure System Center 2012 R2 Orchestrator runbooks
  • configure System Center 2012 R2 Orchestrator automated incident remediation
  • describe problem management in System Center 2012 R2
  • create a problem in System Center 2012 R2 Service Manager
  • link problems and incidents in System Center 2012 R2 Service Manager
  • describe custom monitoring rules in System Center 2012 R2 Operations Manager
  • describe targeted rules in System Center 2012 R2 Operations Manager
  • generate an alert in System Center 2012 R2 Operations Manager
  • create a custom event rule in System Center 2012 R2 Operations Manager
  • configure automated problem record creation in System Center 2012 R2 Service Manager
  • configure System Center integration with System Center 2012 R2 Orchestrator, configure private cloud problem management with System Center 2012 R2 Service Manager, and configure custom monitoring with System Center 2012 R2 Operations Manager
  • Course Number:
    ws_mopc_a05_it_enus