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Administrative Professional Channel

Video delivery of world class thinkers for Administrative Professionals

What's in the Administrative Professional Channel?
The Administrative Professional Channel is an engaging, video-based, online learning solution that offers presentations from today's foremost business leaders to improve the skills and effectiveness of administrative professionals.

It provides users with on-demand access to over 200 video-based training programs and the Annual Briefing for Administrative Professionals broadcast, held every April in association with IAAP®, OfficeTeam® and Microsoft® Corporation.

The Administrative Professional Channel solution includes:

  • Live and Interactive Training-The Annual Briefing for Administrative Professionals
  • Just-in-Time Learning-QuickTalks (three-to-five minute "how to" programs)
  • Program Guides-Exercises to apply knowledge and to practice skills
  • Course Management-Users can select, organize and track their online learning
  • Certification Credit-Continuing Education Unit (CEU), Certified Professional
  • Secretary (CPS) and Certified Administrative Professional (CAP)

Who Uses the Administrative Professional Channel?
Developed in partnership with the International Association of Administrative Professionals (IAAP), the Administrative Professional Channel provides year-round training and support to enhance the learning and performance of administrative professionals, their supervisors and their teams.

How the Administrative Professional Channel supports on-the-job problem solving and learning
Administrative professionals are being required and expected to perform an expanding range of roles and responsibilities. The Administrative Professional Channel can help them with:

  • Developing a production report using spreadsheet software
  • Preparing charts, slides, and handouts for a management presentation
  • Corresponding via phone, fax, or e-mail with clients all over the world
  • Researching a topic on the Internet
  • Coordinating a videoconference
  • Supervising and training a coworker
  • Effectively representing management at a meeting