Online Mentoring
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Mentoring Flash — Short Flash piece about SkillSoft mentoring.
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ITPro by Books24x7 — Best-in-class technology content covering over 100 different topics.
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Practice Certification Exams — TestPrep Exams allow learners to test their knowledge of certification subjects in a simulated test environment.
SkillSoft's online mentoring services are unparalleled in the e-learning industry.
Expert Mentors are available online to provide support, guidance and encouragement to learners. The SkillSoft mentoring team holds over 1,000 certifications and accreditations.
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Intrigued by technology from a very young age, Brendan decided to pursue a post-secondary education in Information Technology. He got his start in the IT field by providing Technical Support for an ISP, specializing in wireless Internet access. This allowed Brendan to expand his knowledge in a wide variety of WAN technologies and gave him valuable hands-on experience, which is essential to providing effective support to SkillSoft’s learners. Brendan enjoys continual learning as much as he enjoys helping others further their knowledge. His areas of specialty are networking technologies, operating systems, and troubleshooting. He holds a college diploma in Information Systems Security, as well as the following certifications: A+, Network+, CCNA, MCSE, MCTS, and MCITP.Certification Expertise
The SkillSoft Mentoring team holds over 1,000 certifications and accreditations in addition to extensive and diverse experience in the world of IT. SkillSoft offers online mentoring for over 80 current major certification exams for IT professionals and end user technologies, including such vendors as Microsoft, Cisco, ComptTIA, Oracle, IBM, Lotus, Macromedia and Sun. Popular certifications mentored include Microsoft MCSE, MCSD, MCDBA, and MOS designations, Cisco CCNA and CCNP, Java, the ICDL certification exams, Project Management Institute's PMP, and CompTIA's Server and Network + certification exams.
Live Chat
Learners may engage mentors in real-time, online chats to ask a question, confirm understanding of a new topic or request additional information on a difficult subject. Chat is text-based and available every day around the clock.
Email My Mentor
The Email My Mentor service enables learners to seek detailed guidance from mentors on in-depth queries. SkillSoft mentors guarantee a six-hour response time via email, ensuring that learners receive answers to complex questions when they need them.
Mentored Exercises
Within selected IT and desktop courses, Mentored Exercise topics require the learner to complete an assignment demonstrating knowledge of a newly learned subject or skill. Mentors evaluate each learner's response and provide direct feedback.
Daily Certification Email
Learners may sign up for daily email from SkillSoft mentors to keep on track with certification preparation. Daily email questions are synchronized with the learner's expected progress through certification subjects and help learners assess and refresh their knowledge and stay motivated to achieve their goals.
