e-Learning Services for e-Learning Success

SkillSoft's commitment to superior customer service comes down to understanding—and serving—your business needs. Over half of our 500+ customer-facing employees are engaged in service activities designed to maximize your e-learning success and the value of your most important asset: your people.

SkillSoft's Service Offerings

Consulting Services provided by a global team of learning strategy experts, including application engineers and learning consultants, whose number one priority is to help our customers develop effective learning programs that maximize business results. Consulting Services is your go-to resource for strategy, competency mapping, blended learning design, technology deployment and value measurement before, during and after implementation.

Solution Services are fee-based services options provided by consultants and on-site personnel to support the most complex learning initiatives. From strategy development engagements to full-time on-site program managers, Solutions Services will empower you to optimize and manage complex blended learning programs and reduce your overall administrative burden.

Custom Development Services is focused on e-learning content development and deployment that addresses the unique, mission-critical learning needs of your business.

Customer Support is available to all customers 24x7x365 and provides free assistance on any products developed or distributed by SkillSoft. Contact us by telephone, e-mail, on the Web or via chat. Our support representatives are SkillSoft employees and can provide live help in English as well as call-back or e-mail help in French, German, Spanish and Italian.

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