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SkillSoft Consulting Services

SkillSoft's Core Services Offering

Consulting Services

SkillSoft's Consulting Services team is staffed with seasoned professionals to support and consult on every element of an e-learning implementation. Regardless of where your company is in the e-learning life cycle, a dedicated member of SkillSoft's Consulting Services team will serve as an expert consultant charged with helping you obtain the success you need from your e-learning initiatives.

Certified Learning Consultants

SkillSoft is the first company in the industry to certify our learning consultants based on demonstrated competence in our strategic e-learning methodology. Clients benefit from years of experience and consistent best practices through our certified learning consultants.

Core Services Offering

SkillSoft's Consulting Services group can advise you on the following services as a part of our core services offering:

Program Design
Establish program objectives and strategy; define success criteria
Curriculum Design
Assist in course selection based on competencies and training initiatives
Technical Planning
Develop deployment strategy; oversee installation and site development
Marketing and Communication
Determine target audiences; launch program; advise on continuous promotion
Administrative Processes
Develop processes and procedures; provide administrator training
Reporting
Recommend reporting needs; develop reporting and review plan
Performance Measurement
Define metrics linked to business objectives; measure program success against success criteria

SkillSoft offers its customers access to our Client Community to provide marketing resources, product administration resources, program support tools, company resources and access to support.

Technical Services

Every e-learning project has technical considerations to manage. It is very important to make sure that the technology solution you choose will operate in your environment and work on your trainee workstations. SkillSoft's Technical Services team is made up of highly trained and experienced technicians and they can craft a solution to address the needs of your audience.

The Technical Services team has a thorough understanding of our technology as well as the industry standards for e-learning and interoperability in third party learning management systems. The individuals on our team will work with your technical professionals to make sure that they understand how the SkillSoft technology will be implemented and perform for you.