What success looks like

COMMITTED

TO OUR COLLECTIVE

PURPOSE

Team members continually push towards achieving our collective purpose. They recognize that their individual efforts must fundamentally connect throughout the organization to achieve a greater impact. They are adept at working cross functionally and acknowledge the contributions of others.

ENTREPRENEURIALWITH A

LEARNER’S MINDSET

Team members are always questioning how it can be done better – “that’s the way it has always been done” is never the right answer. They are passionate, resourceful and resilient to setbacks. They believe in positively transforming people’s lives and careers through continuous learning. They inspire others to grow outside of their comfort zone.

AUTHENTIC &

CUSTOMER

CENTRIC

Team members never compromise integrity to achieve results. They support the customer and each other, and are constantly mindful of creating a positive customer experience both internally and externally.

ADAPTABLE & AGILE

Team members are innovative, creative and intellectually curious. They incorporate different perspectives into their thinking. They respond quickly and positively to changing demands while remaining keenly focused on how people learn and the learner experience.

 

CONFIDENT &

AUDACIOUS

ACHIEVERS

Team members hold themselves accountable. They take a data driven approach to determining achievement effectiveness. They are never satisfied with the notion of “It’s good enough.”

Spotlights

Christopher Biear
Practice Manager
Christopher Biear
Christopher Biear
Practice Manager

US Remote
Start date: December 16, 2013

Why does your work at Skillsoft matter?

I constantly reflect on the question “How am I making a difference?”. Inserting myself into a situation and determining the impact I can make has been a great way to set targets and goals for my accomplishments.  The best indicator to answering this question is getting an unsolicited email or phone call from a customer or coworker recognizing and thanking you for your efforts.  Making a difference is why I come to work.

What about the culture at Skillsoft has allowed you to shine?

I am fortunate to work with a global team who is committed to success.  No matter how complex the challenge, the individuals I interact with on a daily basis provide the energy and enthusiasm to complete the task at hand.  This not only allows me to shine, but shows how beneficial the power of teamwork can be.

What is a skill, talent or hobby you have that most people don’t know about?

Growing up on a fruit tree farm, I have embraced the art of grafting.  Grafting is a horticultural technique where plants are joined together to continue growth.  In many cases, this is used to repair or grow different species of plants on a particular root system.  By using this technique, I have grafted 9 different varieties of apples on a single tree.

What is your personal motto?

Challenge yourself and always strive to be better.  Be comfortable being uncomfortable.

 

Cristina Montenegro
Virtual Customer Success Manager
Cristina Montenegro
Cristina Montenegro
Virtual Customer Success Manager

Fredericton, New Brunswick
Start date: July 21, 2014

Why does your work at Skillsoft matter?

As a Customer Success Manager, I am part of the bigger team with one sole focus: acquiring learning in the corporate world. Therefore, I not only learn from my clients and internal partners, but I get to help them in being successful at their own roles. We strategize to gain momentum and get the most value for the investment our clients have made with Skillsoft. If my clients shine, it means I am doing my job right. As part of the Professional Services team, we ensure our partnerships with our clients are thoroughly supported and we create partnerships that last a lifetime. We evoke the values and mission of our Skillsoft culture with our clients on a daily basis.

What about the culture at Skillsoft has allowed you to shine?

The internal cohesive culture has allowed me to learn from numerous individuals at Skillsoft. The Culture within is one of collaboration, team effort, and clear, constant communication of our goals. Thus, it is easy to partner with like-minded people and follow-through important projects and partnerships. Skillsoft’s values tightly align to my personal values, therefore, it’s easy to continue with the culture of learning and improving oneself on an ongoing basis.

What is a skill, talent or hobby you have that most people don’t know about?

I love puzzles! The decorations at my house (“paintings”) are all puzzles that have been glued together after being completed. It’s soothing and I am now fast at putting them together. Specifically, I am a super fan of old school Coca-Cola pictures.

What is your personal motto?

Stay positive, work hard for what you want, and celebrate the small things in life.

When I want to unwind: dolce di fare niente (in Italian) – translates to ‘the sweetness of doing nothing’ from the book Eat, Pray, Love.

Harriet Vivian
Marketing Manager
Harriet Vivian
Harriet Vivian
Marketing Manager

Camberley, UK
Start date: November 25, 2013

Why does your work at Skillsoft matter?

Marketing is often the first time a customer will encounter our brand, so I see us as the brains behind our brand ambassadors. In marketing, we design and execute the strategies needed to compete in today’s market. I work hard to ensure whatever we create serves our brand well and importantly demonstrates to all our customers and potential customers that we are an organization that can serve their needs best.

What about the culture at Skillsoft has allowed you to shine?

Trust and collaboration are the two parts of the Skillsoft culture I’m most grateful for. I’m lucky to work with colleagues from many different areas of the business who are all collaborative and willing to work as a team on a variety of projects. I’m also fortunate to have always had supportive leadership that have trusted my expertise and allowed me to push boundaries by executing on activities in new and exciting ways.

What is a skill, talent or hobby you have that most people don’t know about?

I love to travel and explore new places. I’ve been to six continents and am looking forward to crossing the final one, Antarctica, off my list one day.

What is your personal motto?

Life is what you make it, so make it fun!

Jeff Oates
Manager, Inside Sales New Business
Jeff Oates
Jeff Oates
Manager, Inside Sales New Business

Scottsdale, AZ
Start date: July 16, 2007

Why does your work at Skillsoft matter?

I believe it’s very important to help people develop and grow towards their highest potential and my position at Skillsoft allows for just that.

What about the culture at Skillsoft has allowed you to shine?

The results oriented culture we have here helps people to feel empowered and accomplish goals while still maintaining a healthy work-life balance.

What is a skill, talent or hobby you have that most people don’t know about?

I play guitar.

What is your personal motto?

My Grandmother used to say “You can tell where a man’s going by the tongue in his shoes, not the tongue in his mouth”.

Katie Maloney
Senior Manager, Sales & Leader Enablement
Katie Maloney
Katie Maloney
Senior Manager, Sales & Leader Enablement

US Remote
Start date: April 30, 2007

Why does your work at Skillsoft matter? 

At Skillsoft, our goal is to deliver beautiful technology and engaging content that is accessible to all.  The way that I contribute to this goal is by ensuring that our employees have the most recent and relevant information and tools they need to craft solutions to meet the business challenges of our clients.  The work that I do matters because it ultimately contributes to meeting our clients’ business needs while also providing the employees who work for them opportunities to develop and grow in their careers.

What about the culture at Skillsoft has allowed you to shine?

The leaders at Skillsoft have really allowed me to shine by giving me opportunities to utilize my skills and providing me with stretch goals.  My colleagues also allow me to shine.  Everyone at Skillsoft is passionate and bright, and we encourage one another in everything we do.  Working in this type of environment pushes and encourages me to be my best.

What is a skill, talent or hobby you have that most people don’t know about?

I teach ballet to high schoolers.

What is your personal motto?

Learn something from everyone you meet.

Kevin Brown
Software Engineer
Kevin Brown
Kevin Brown
Software Engineer

Gainesville, FL
Start date: September 6, 2016

Why does your work at Skillsoft matter?

I’ve always been big on personal development and always thought of myself as a life-long learner. Developing software that allows others to learn, means I get to share that spirt with our users every day!

What about the culture at Skillsoft has allowed you to shine?

The people here, bar none. Passionate and driven is what I see in my coworkers… seeing that, I can’t help but to be motivated to accomplish more.

What is a skill, talent or hobby you have that most people don’t know about?

I’m really big into Zen Meditation and actually attend meditation classes at least three days a week…  I debate constantly with myself whether or not I should bring a meditation cushion to the office.

Additionally, I practice calisthenics with my friends on the weekends which is sort of a combination of gymnastics and bodyweight exercises.  I’m currently working on mastering the front lever which is where one holds their legs parallel to the ground while hanging from a pullup bar with your arms.

What is your personal motto?

“The mind is everything. What you think you become.” – Gautama Buddha

Laura Repaci
Senior Director, Program Management
Laura Repaci
Laura Repaci
Senior Director, Program Management

US Remote
Start date: January 19, 2000

Why does your work at Skillsoft matter?

My years here have had me interacting with just about every group and organization in the company in one way or another. It’s helped me to appreciate the commonality and the differences in our roles. But at the end of the day, it’s our joint collaboration that makes us who we are. So when you ask why my work at Skillsoft matters, I think of it in terms of the collective effort. Every single day every one of us help so many people learn something new, get further in their career, continue their education, mature personally, develop professionally and improve who they are.  At the end of the day, I believe we help grow people.  That’s why my work at Skillsoft matters.

What about the culture at Skillsoft has allowed you to shine?

I have always said that being surrounded by such an incredibly talented, wildly intelligent and wonderfully compassionate group of people reiterates daily how lucky I am. I can promise that not a day goes by that I don’t appreciate this culture.  Honestly, it is easy to grow personally and professionally with the collective assemblage of brilliance that I have standing behind be – cheering, coaching and encouraging every step of the way.

What is a skill, talent or hobby you have that most people don’t know about?

I’m not sure it will come as a surprise to most that one of my favorite things to do is to cook for my family and friends. My Italian heritage makes it hard for me to not try to feed those that I love. But I was also lucky enough to work with someone, years ago, that was trained at the Culinary Institute of America and he was so generous in sharing his knowledge and talent with me.  And then I shamelessly steal recipes I find wherever I am or go out to eat and then try to replicate what we’ve had.

What is your personal motto?

My personal motto is “Be Kind”.  When I leave this earth, I hope my legacy will be that I’ve helped people, I’ve made your life a little brighter and that we’ve had a good laugh together. But, I’m pretty sure I’m going to be remembered for feeding you or migrating your customer…

Madana Mohan Rao Karrothu
Manager, Development
Madana Mohan Rao Karrothu
Madana Mohan Rao Karrothu
Manager, Development

Hyderabad, India
Start date: January 6, 2005

Why does your work at Skillsoft matter?

SumTotal Growth Edition (formerly Maestro) is one of the rich portfolio of SumTotal HCM products. We have a team in the Hyderabad office that focuses on Growth Edition and closely work with our folks in Des Moines office. Developing new product features, handling SEG cases, performing automation testing and quality assurance are the major functions of the team. We follow agile software development methodology in delivering features, we have a release every month and follow the SaaS deployment model to deploy the changes and make the new features available for customers. Sometimes we will take a couple of days out of our normal schedule especially during longer sprints to do something special, like work on innovation ideas-hackathon, bug-bash, lunch and learn etc. to make work more fun.

What about the culture at Skillsoft has allowed you to shine?

It is a very friendly atmosphere, where people have plenty of opportunities. It’s just up to us to grab it.

What is a skill, talent or hobby you have that most people don’t know about?

My hobby is exploring ancient temples and their architecture. I visited Mount Kailash recently; it’s a new feather in my cap.

What is your personal motto?

People may hear your words, but they feel your attitude.

Scott MacDonald
Lead, Systems Engineering Analyst
Scott MacDonald
Scott MacDonald
Lead, Systems Engineering Analyst

Fredericton, New Brunswick
Start date: April 3, 2006

Why does your work at Skillsoft matter?

Being able to provide an accessible and stable product to Skillsoft learners, and knowing that my work each day helps them achieve their goals is both rewarding and motivating.

What about the culture at Skillsoft has allowed you to shine?

Skillsoft has always encouraged us to continue to learn and grow in our careers by staying ahead of the curve when it comes to technology.

What is a skill, talent or hobby you have that most people don’t know about?

I come from a family with a strong musical background and have been playing the guitar since I was 11 years old.

What is your personal motto?

Always strive to do the best you can do, at anything!

Suresh Kumar Ratnala
Technical Architect
Suresh Kumar Ratnala
Suresh Kumar Ratnala
Technical Architect

Hyderabad, India
Start date: September 19, 2005

Why does your work at Skillsoft matter?

As a Technical Architect at Skillsoft, my technical expertise and vast experience with the product matters in resolving the technical challenges, project planning, technical solutions and mentoring the development for entire organizational growth.

What about the culture at Skillsoft has allowed you to shine?

In my day to day work, I feel a sense of total engagement, satisfaction and happiness. This is what keeps me energized to perform a little bit better every day. Everyday there are new challenges and problems to resolve hence ongoing opportunities for self-improvements.

What is a skill, talent or hobby you have that most people don’t know about?

I am good at strategic mind games like Sudoku and will cook non-vegetarian on Sundays at home.

What is your personal motto?

Be patient about what you do and put 100% effort.

Val Ward
Senior Graphics Design Manager
Val Ward
Val Ward
Senior Graphics Design Manager

Nashua, NH
Start date: January 6, 2014

Why does your work at Skillsoft matter?

My work matters because I’m able to take our thoughts, ideas, and words and turn it into a professional looking piece that could be the first impression that someone has of our company. Being able to take an idea and translate it into a design that helps people learn about who we are is a great feeling. If that piece helps close a deal, an even bigger plus.

What about the culture at Skillsoft has allowed you to shine?

The culture here allows people to grow and learn and expand our skills in ways we may not even know exist. I’ve personally been able to expand my role greatly since I’ve started and to use all my skills to shape my position into something that didn’t exist when I started. Our leadership team has always been supportive of new ideas and help us in any way they can to achieve our goals.

What is a skill, talent or hobby you have that most people don’t know about?

In the past few years, I’ve learned how to knit and use it as a way to relax at night. I’ve also always loved tap dancing since I was a child. So much so, that my husband built me a tap floor in our basement. People also tell me that I’m so good at organizing, that I should create my own business…but that skill is not really a secret.

What is your personal motto?

This was one my mom always instilled in me…she was a teacher, but this works for any situation. “Treat the Janitor like you would the Principal.”