What success looks like

COMMITTED

TO OUR COLLECTIVE

PURPOSE

Team members continually push towards achieving our collective purpose. They recognize that their individual efforts must fundamentally connect throughout the organization to achieve a greater impact. They are adept at working cross functionally and acknowledge the contributions of others.

ENTREPRENEURIALWITH A

LEARNER’S MINDSET

Team members are always questioning how it can be done better – “that’s the way it has always been done” is never the right answer. They are passionate, resourceful and resilient to setbacks. They believe in positively transforming people’s lives and careers through continuous learning. They inspire others to grow outside of their comfort zone.

AUTHENTIC &

CUSTOMER

CENTRIC

Team members never compromise integrity to achieve results. They support the customer and each other, and are constantly mindful of creating a positive customer experience both internally and externally.

ADAPTABLE & AGILE

Team members are innovative, creative and intellectually curious. They incorporate different perspectives into their thinking. They respond quickly and positively to changing demands while remaining keenly focused on how people learn and the learner experience.

 

CONFIDENT &

AUDACIOUS

ACHIEVERS

Team members hold themselves accountable. They take a data driven approach to determining achievement effectiveness. They are never satisfied with the notion of “It’s good enough.”

Spotlights

Ricki Hagerty
Team Lead, Customer Success
Ricki Hagerty
Ricki Hagerty
Team Lead, Customer Success

US Remote
Start date: February 20, 2004

Why does your work at Skillsoft matter?
I have always worked on the vendor side as I had the desire to help others by using my consulting skills and being a trusted advisor. Working at Skillsoft with the learning products, implementing best practices and helping clients achieve success with their programs helps me to feel like a make a difference and that my work matters. A year ago I was promoted to Team Lead as I wanted to help develop and support the people that are now on the team I lead. This now also makes my work matter as well

What about the culture at Skillsoft has allowed you to shine?
The fact that our we have a very collaborative environment and culture. This environment allows us to get things done and reach out for help to others as needed. Outside of culture we have an outstanding group of people that are smart and talented. We can reach out to anyone regardless of role. Last I would say the ability to have a work life balance has helped me to shine.

What is a skill, talent or hobby you have that most people don’t know about?
I love to be outdoors and being at the beach is my happy place

What is your personal motto?
Just breathe…use this with the team and personal. Take a moment and realize it will be OK.

Patrick Cash
Manager, Marketing Operations
Patrick Cash
Patrick Cash
Manager, Marketing Operations

Nashua, NH, USA
Start date: September 6, 2016

Why does your work at Skillsoft matter?
I am able to impact the business in two ways. First, my role within Marketing Operations allows me to interface with several departments across the organization. This positioning enables me to leave my fingerprint on many business processes. Second, all marketing initiatives flow through Marketing Operations. With Marketing Ops at the center of global marketing campaigns, we can optimize, execute, and report on global marketing efforts. This puts the Marketing Ops team in a great position help continuously improve marketing initiatives.

What about the culture at Skillsoft has allowed you to shine?
Skillsoft fosters of a culture of continuous improvement and growth; management is incredibly receptive to well-thought-out ideas and suggestions. This paradigm has helped me unlock my full potential.

What is a skill, talent or hobby you have that most people don’t know about?
I enjoy solving puzzles and can solve a Rubik’s Cube in under a minute.

What is your personal motto?
Anything worth doing is worth doing right.

Corena Walby
Manager, Learning Delivery
Corena Walby
Corena Walby
Manager, Learning Delivery

Fredericton, Canada
Start date: September 2, 2014

Why does your work at Skillsoft matter?
My current role allows me to document and streamline processes within our Professional Services team. This type of work allows me to excel as an avid organizer who focuses on all of the details required, while having the ability to see the bigger picture. My work helps others, so they can focus on making our customers happy, engaged, and more likely to return for more services engagements with us.

What about the culture at Skillsoft has allowed you to shine?
The flexibility to schedule my day-to-day activities around my own personal responsibilities is amazing. The perks/benefits (snacks, birthday off, volunteer days, wellness reimbursement) – there are so many that I brag to others about when I talk about working here. And most importantly, the people. I have the benefit of working in an office environment, and I appreciate interacting with others at work. I also feel blessed that I can work from home (or away) if needed as well. All of this helps to contribute to my ability to shine in my role and continue to help others. It’s a win-win all around.

What is a skill, talent or hobby you have that most people don’t know about?
I recently taught myself how to play the accordion and violin (thanks YouTube!). Working with music is meditative and therapeutic, and I’ve been playing piano for a few years now for that very reason. It’s a good challenge for my brain, so I’m eager to learn even more instruments. It certainly helps that our local library loans out musical instruments so you can try before you buy!

What is your personal motto?
Never surrender! For those who know me, you will recognize this as my favorite singer’s hit song.

Josh Lindsey
Senior OI/Revenue Analyst
Josh Lindsey
Josh Lindsey
Senior OI/Revenue Analyst

Nashua, NH, USA
Start date: October 7, 2013

Why does your work at Skillsoft matter?
My work matters because I work on analyzing our historical performance and forecasting our future performance in order to aid the executive team in making decisions that are backed by data. I typically get a new project every week which allows me to learn new things, collaborate with coworkers from other groups, and find unique solutions to new questions. Lastly, but most importantly, my work matters because I get to be a part of a great team that’s constantly working to make Skillsoft better, and the improvements we make don’t go unnoticed.

What about the culture at Skillsoft has allowed you to shine?
The culture of hard work and innovation in the finance group has allowed me to hone my analytical skills and take on new challenges, and I’ve been blessed to have supportive managers who encourage and reward my hard work and innovation.

What is a skill, talent or hobby you have that most people don’t know about?
I’m a pretty skilled cook! I really enjoy cooking dinner after work, and I’m always looking to add to my repertoire of recipes. I’ll even watch YouTube videos by Bon Appetit instead of watching TV. My favorite form of cooking is classic barbecue, so my summer weekends are filled with ribs, brisket, and smoked chicken.

What is your personal motto?
“Life’s a garden, dig it.” It’s a silly line from a goofy movie, but for whatever reason it stuck. Life is what you make it so work hard, enjoy it, and keep on keepin’ on.

Darshil Shah
Senior Technical Support Engineer
Darshil Shah
Darshil Shah
Senior Technical Support Engineer

Gainesville, FL, USA
Start date: January 16, 2017

Why does your work at Skillsoft matter?
Work matters to me because I do what I love and I love what I do. As a support Engineer, I have the opportunity to learn new technologies and the freedom to leverage my knowledge and skills to resolve customer issues and build a relationship with them that is everlasting. Considering the fact that Technical Support is the face of the company, I like representing the brand of Skillsoft/SumTotal in way that creates a positive impression in the eyes of the customer.

What about the culture at Skillsoft has allowed you to shine?
The people who I work with matter a lot me; I like working with the existing management and my team.

What is a skill, talent or hobby you have that most people don’t know about?
Cooking is my hobby. I have pursued it professionally in the past and have worked with some of the best chefs in the world.

What is your personal motto?
My personal motto is to be a better person than I was yesterday, learn from my mistakes and work on my weaknesses to eventually make them my strengths.

John Brissette
Senior User Experience Designer
John Brissette
John Brissette
Senior User Experience Designer

Boston, MA, USA
Start date: April 10, 2017

Why does your work at Skillsoft matter?
I feel like more than ever, we all need the foundational skills to be able to adapt and succeed in our careers, where the landscape is constantly shifting beneath our feet. I’m proud to be able to work on a solution that allows learners to build on those skills and help them reach their career goals. Aspire is one great example of being able to give learners a clear path to success, and I feel fortunate to be able to be a part of the team that has given shape to it.

What about the culture at Skillsoft has allowed you to shine?
Skillsoft embraces input and feedback at all levels. I’ve found that if you have an idea, there are receptive ears at all levels of the organization who will listen, and work with you to make it happen. Being able to attend our Perspectives event and hear customer feedback firsthand has also been an amazing opportunity.

What is a skill, talent or hobby you have that most people don’t know about?
Though since becoming a dad I haven’t really had the time to do it, I really enjoy sculpting, using polymer clays. I’ve started introducing them to my kids, and so I’ve been getting back into it through them!

What is your personal motto?
More of a mindset than a motto, I often think about something Barack Obama said when he was in office about trying to effect change:

“Sometimes the task of the government is to make incremental improvements or try to steer the ocean liner two degrees North or South, so that 10 years from now, we’re in a very different place than we were. But, at the moment people may feel like we need a 50-degree turn. We don’t need a two degree turn. You say ‘well, if I turn 50 degrees, the whole ship turns’… but you can’t turn 50 degrees.”

I try to apply this to my work, and to my life. Small improvements can add up to a lot over time.

Raj Singh
Strategic Accounts Region Manager
Raj Singh
Raj Singh
Strategic Accounts Region Manager

India Remote
Start date: April 1, 2011

Why does your work at Skillsoft matter?
My personal belief that learning is the key for any success and we at Skillsoft help individuals to learn, grow and perform better which leads to organizational growth. Internally we have lots and lots of Learning resources on Percipio, which helps us to learn more and perform better.

What about the culture at Skillsoft has allowed you to shine?
Skillsoft is a family that supports their members whenever they are in need, me joining the family in 2011 and continuing the same with lots of learning, changes and growth. The kind of culture we have been experiencing here is amazing, it’s flat…I can reach out to any one at CXO level to seek their support and response time is very quick, which helps and motivates me to grow and shine. The collaboration and willingness to help others makes us shine, and it enables me to provide above and beyond support and service every day.

What is a skill, talent or hobby you have that most people don’t know about?
I am not too sure if anyone knows about this, but I love high speed long solo riding on my bike, especially night, riding with road signs and reflectors.

What is your personal motto?
My personal motto is to live your life and enjoy every day, whether it’s personal or at work. I also believe in help others to get helped.

Atimukt Mangla
Senior Manager, Development
Atimukt Mangla
Atimukt Mangla
Senior Manager, Development

Hyderabad, India
Start date: February 28, 2005

Why does your work at Skillsoft matter?
SumTotal & Skillsoft is truly a great place to work. It’s been 14 years with SumTotal. I had some amazing opportunities to work on product/project areas, such as LMS Admin, LMS Training Management as well as Notifications. I worked on customer cases as well as product releases. Overall it was a great learning experience. Personally, the knowledge gained is an achievement for me. LMS Products are built on a highly scalable architecture/design which opens up options for continuous learning and improvement of product. Also it is a great platform for me to contribute various features with proper analysis, POCs in the direction of our product road map. End of the day – it’s a pleasure to share product knowledge with upcoming budding stars of company and is a encouragement to myself. Working on customer issues, helps me to understand the usage of product in real world context and let me define new features which are more relevant to our customers.

What about the culture at Skillsoft has allowed you to shine?
Culture is a term which defines how things happen in a company on day to day basis. Skillsoft is organization with strong values, beliefs, attitude, teamwork, and behaviors that employees share. Company culture is important to employees because workers are more likely to enjoy their time in the workplace when they fit in with the company culture. Here at Skillsoft, we have a very positive environment, where every employee has sense of responsibilities for their work as well as great care for peers & colleagues. All this makes Skillsoft a great place to work and contribute to ESAT (employee satisfaction) as well.
Apart from the professional work and goals, the company cares for employee engagement by various organizing programs such as, fitness/health, family event SYNERGY, CSR events that act as a platform to connect with each other. Team outings giving a day break to relax, employees have a say in the team meetings to enhance the quality of employee satisfaction, greetings and monetary benefits on personal days and work anniversaries, etc. are some of the other examples.

What is a skill, talent or hobby you have that most people don’t know about?
Detailed knowledge of LM pillar especially Training Management Module. Also, mentoring others to grow in his/her goal.

What is your personal motto?
To continue to learn more on the functional aspect in virtue of other pillars and market trends so that we can make LMS as the BEST product. To maintain work-life balance.

Luisa Golgini
Manager, Customer Success
Luisa Golgini
Luisa Golgini
Manager, Customer Success

Remote Australia
Start date: March 17, 2014

Why does your work at Skillsoft matter?
Customer Success is all about partnering with our clients to help them maximize the value they get from their investment with us, and ultimately helping them to help their people develop and grow. For me, there’s nothing more rewarding than hearing our customers’ success stories and knowing that we contributed to that success.

What about the culture at Skillsoft has allowed you to shine?
The amazing people I work with and the level of trust and support I’ve experienced at Skillsoft inspire me to do my best work every day and has enabled me to grow my career in ways I had never anticipated.

What is a skill, talent or hobby you have that most people don’t know about?
I’m a bit of a foodie. I enjoy eating out and trying different cuisines; my current favorite is Afghan. I also love baking. My friends know me for my cakes, slices and desserts which I can always be relied on to produce for weddings, parties, anything!

What is your personal motto?
Don’t sweat the small stuff! Life throws us many challenges; deal with it, move on and trust that every experience will make you grow both personally and professionally.

Erica Marshall
Account Executive – Compliance Solutions
Erica Marshall
Erica Marshall
Account Executive – Compliance Solutions

Scottsdale, AZ
Start date: February 17, 2015

Why does your work at Skillsoft matter?
Most of us have experienced working in great and not so great environments. Considering how many hours we put into our professions each week, if even just a portion of this time is spent in a negative, unsafe or unethical environment it can have a tremendous impact on our overall well-being.

Knowing that I am part of an organization that promotes and enables other organizations to embrace workplace safety, inclusiveness, and principled behavior is very satisfying.

What about the culture at Skillsoft has allowed you to shine?
I have been with Skillsoft nearly 5 years and in this time I have witnessed a steady stream of innovation. The challenge of staying knowledgeable about all our products, services and methodologies has kept me on my toes.

This type of environment gives me an energy and excitement that I pass along to our clients. Who doesn’t like to be the messenger of good news?

What is a skill, talent or hobby you have that most people don’t know about?
The few that do know about this “talent” probably wish they didn’t… I have an unbelievable stamina for road-trip singing. Despite that, I don’t think my voice has improved much so I will be sticking to my day job.

What is your personal motto?
“The worst they can say is no.” I know I am not the only one with this motto but for me this message dates back to my childhood with parents who relentlessly pushed me to seek out and ask for what I wanted. Thanks, Mom and Dad!

Treza Alex
Facilities Manager
Treza Alex
Treza Alex
Facilities Manager

Hyderabad, India
Start date: May 21, 2007

Why does your work at Skillsoft matter?
As a member of India Facilities Team, we connect with employee’s life both professionally and personally by providing them “WeCare” experience. Under “WeCare” we plan and execute several initiatives like Celebrations Hour, Women’s Day, Hyderabad Marathon Run, CSR, Health Checkup camps, Synergy etc., such programs not only allow employees to bond but it helps in building synergies across teams to achieve the goal of #MakeWorkMatter.

What about the culture at Skillsoft has allowed you to shine?
I am fortunate and privileged to be part of Skillsoft, which carries the legacy of rich work culture and the environment, boosts positive attitude. With the support of team, I get my space to achieve goals, and they inspire to me achieve more every single time. In the last 12 years, I wore multiple hats and taken pride in being a part of Skillsoft journey. Away from home, I feel I have found an extended family for myself.

What is a skill, talent or hobby you have that most people don’t know about?
I love dancing and am a foodie to – I enjoy trying different cuisines.

What is your personal motto?
Live every day to the fullest; take every day as a new day and look forward for new learnings and challenges to an enlightened self.