Skillsoft Blog

Perspectives 2010: Smile and the World Smiles With You

By Shawn Hunter


We know from science that nothing in the universe exists as an isolated or independent entity. – Margaret Wheatley

Didn’t your mother tell you to give a firm handshake, smile and look them in the eye when you meet someone? Gotta make a good impression right?  That smile was supposed to convey your own confidence and likability. It turns out that smile didn’t just help people to like you, it also made them happy – it made them smile.

The inverse is true as well. As Shawn Achor describes, just watch in a crowded airport as one person approaches a boarding gate nervous, anxious, and expressing the human indicators of tapping toes, and checking their watch. Within minutes more than half the people around them will exhibit the same symptoms of nervous anxiety. Try this experiment with caution – only if you want to intentionally create negative tension! The mirror neurons in our brain are so powerful that it’s nearly impossible to not smile when smiled at, feel emotional anxiety when you see someone crying, and of course yawn when you see someone yawn — even when you’re neither tired nor bored.

Our mirror neurons are so powerful as not only emotional, but also performance emulators that we can improve our batting swing, our dancing, our piano technique — all by simply observing someone else performing these skills with a high degree of excellence.

Shawn brought this concept to life yesterday at our Perspectives conference on e learning in Orlando.  He led a riveting (and pretty funny!) Leadership Development Channel Live session about positive psychology and the power of mirror neurons in our daily lives and interactions. At any given interaction in life, we have the opportunity to choose to share joy, and little do we know the immense impact of that interaction. In a live, real time experiment, Shawn demonstrated that not only is happiness contagious (you knew that of course), but that we are nearly powerless to deny emotions presented before us. He asked us to pair up and have person #1 smile at person #2, who attempts to remain expressionless. The results of the experiment were that it was nearly impossible for person #2 to do so. Thus is the power of empathy and connection to one another.  Judging by the buzz on Twitter (see the widget below), the other attendees found this pretty powerful as well.

That sort of ups the ante on showing up as a leader, doesn’t it? The old proverbs about model the way, or smile and the world smiles with you, take on new meaning because now we understand that whatever emotion or intention we are conveying, consciously or not, people are nearly powerless not to follow.

Dear friends, use your new found powers only for good.  It was great seeing everyone at Perspectives this year and I look forward to our paths crossing again.

Post a comment

Comments are moderated, and will not appear until the author has approved them.

(URLs automatically linked.)

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)