Skillsoft Blog

Leadership Skills Training Lesson: The Human Factor Turnaround

By Shawn Hunter

I was honored to interview Paul Hiltz recently in Cincinnati. Several years ago as the new CEO of Mercy Hospital, after a string of leaders before him had come and gone, one of the often side questions he would get was, “So how long do you intend to stay?” Paul never had any intention of leaving the hospital, even as it was losing almost 10% annually as a business.Read more