Skillsoft Blog

Proving the Value of Elearning

Elearning is an investment—an investment in the future of your employees and your organization. The savings of elearning over instructor-led training (ILT) are well documented, but the real value comes when learner engagement results in improved job performance.

Our recent case study follows Carrington Mortgage Holdings, LLC from initial implementation through the organization’s continued success deploying learning programs that engage and excite employees.

Carrington’s rapid growth required a much more scalable training solution than a traditional ILT model. Elearning was an attractive alternative and the company decided to partner with Skillsoft to bring compliance and business training to more than 1,800 associates. The challenge was to communicate the value of and online learning to ensure participation.

Carrington’s Learning and Development team worked closely with their Account Representative and Learning Strategist to build a solution. Within six weeks, the company launched a variety of learning assets on Skillport® learning management system.

To introduce elearning to associates, Carrington started with mandatory compliance content to drive users to the education portal. Carrington positioned Skillport as the “Google of Learning,” encouraging learners to access courses, webinars, instructor-led training sessions, job aids, and quick reference guides for professional development.

Carrington followed up mandatory compliance training with job-specific content and on-boarding programs. Associates are assigned customized learning programs and required to complete knowledge assessments with a minimum pass rate of 80%. Tracking completion and measuring success ensures not only participation, but course content absorption.

To further promote the education portal, Carrington recently held an Education Portal Showcase event. The showcase provided an opportunity for the company to highlight additional features and benefits of the portal.  Associates enjoyed the opportunity interact with the software while answering trivia questions, entering raffles, and competing for prizes.

In just one year, over 11,500 hours of learning were completed and the participation rate is nearly 90%. For every dollar spent in the Skillsoft program, Carrington saves $2.55 in classroom training
instruction. By focusing on engagement as well as content, Carrington has made the education portal an invaluable tool for associates. Download the case study today!

Carrington’s hard work truly paid off as they were recognized with Skillsoft Innovation Awards, judged by a team of industry gurus, two years in a row! Read this year’s press release.

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