Learning Re-Imagined

Skillsoft Blog

‘Tis the Season to Engage

By the Skillsoft EMEA team

As the holidays approach, Argos is one of the first retailers to announce its plans to recruit around 10,000 seasonal workers[1] and they won’t be the last. Hiring extra support for the busiest shopping period of the year can be a challenge but so can motivating these temporary staff members who may not feel fully integrated into the company.

Research has shown that the most productive employees are the ones who have the highest level of engagement with their jobs and the culture of their organisations. Managers often make the mistake of assuming that engagement is not important for short-term workers and they become reluctant to spend time and money on employees whose contracts end at the start of the New Year.

Although seasonal contracts generally only last for three months, Argos has stated that there is potential for some jobs to become permanent, if vacancies become available after the holiday season. This is most likely the case with many big firms and even more of a reason to support temporary employee engagement through a culture of learning and development. You never know who might be staying for the long haul.

Training has a valuable part to play in showing temporary employees that they are just as valued for their contribution to the company. The use of technology has transformed the cost, delivery and range of training available. Elearning, for example, offers high quality, on-the-job, bite sized and modular training that can be undertaken anytime and anywhere. Controls can also be put in place to ensure different types of employee have access to a range of resources.

Keeping staff engaged is a difficult task for any employer. But for those who get it right, the benefits are plentiful: an engaged team that feels valued and a prosperous business that is reinforced by a skilled and talented workforce. Taking the time to ensure that seasonal workers are engaged in the business can work wonders for both reputation and future success. Employees leave feeling satisfied, valued and happy with their time at the organisation and, as a result, are more likely to consider returning to the company or recommending it to a friend.

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