Skillsoft Blog

Understanding the Effectiveness of Learning Programs with Skillsoft’s Impact Analysis

By Wendy Duffy

One of the challenges of implementing and executing a learning program is
being able to evaluate and validate its impact on employees and the organization as a whole. One tool we’ve developed to ease this pressure put on learning and development teams, and aid in justifying investments to executives and other stakeholders, is our Impact Analysis. The Impact Analysis is a low-burden, estimate-based, rapid analysis designed to collect data related to three key areas for learning programs: operational efficiency, content effectiveness and business outcomes.

The Impact Analysis delivers both quantitative and qualitative insights into the effectiveness of learning programs and provides a baseline from which to evaluate their impact moving forward.

One valuable byproduct of the Impact Analysis is that we obtain a wealth of information that helps us shape how we develop future programs and revisit goals with existing customers.

Today we announced the most recent set of findings from the analysis, which were compiled over a 24-month period spanning 2012 and 2013. Pulling from a deep pool of perspectives on Skillsoft elearning programs, we have been able to identify a number of trends related to what motivates learners and how best they can apply their acquired knowledge and skill. To name a few:

  • Learners conveyed career development and continued professional development were the top motivations for engaging with the learning program.
  • Learners achieved an average improvement in skill of 17 percent, which aligned to an average 44 percent of employees’ current job roles.
  • Learners cited better work quality and increased employee satisfaction as the leading outcomes of applying what they learned.

For more insight gleaned from this round of the Impact Analysis’ findings, check out this infographic:

Wendy Duffy is a Senior Director, North American Consulting Services at Skillsoft.

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