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8 Questions to Ask When Planning Your IT Team’s Learning and Development


8 Questions to Ask When Planning Your IT Team’s Learning and Development

IT buzzwords and trends emerge and multiply with a frequency that is equal parts exhilarating and confusing.

This constant state of flux makes it hard to decide which hot technology to learn about or which skill to acquire. For those in Talent Management or L&D, it’s even trickier. Which of the latest technologies ought you to focus on-DevOps, full stack development, microservices, IoT, AI, Cloud or them all?

There are so many technologies to learn about, and new ones come onboard every other week seems. Where do you start?

Making matters worse is that even when you determine what technologies best fit your needs, you have to figure out how to satisfy the expectations of people, which in IT is a challenge itself. Everyone will have a slightly different definition or different needs for each area. If you ever want to have some fun, get a group of IT folks in a room and get them to agree to a definition of DevOps.

Planning your IT talent strategy

Customers frequently come to Skillsoft with this dilemma, so I’ve developed a solution, an approach, and a list of questions to get you started.

Think about building anything. For example a house. You wouldn’t expect to wake up one morning and start building. No, first you’d decide what a house means to you and what you need. Next, you’d design or produce a plan. And when building this house, there is a process, a specific order – you can’t build walls with no foundation, and you can’t add your roof until you have walls. When finished, you might then look at your property and visualize a long-term plan; perhaps you will expand in the future.

This same methodology works when planning your IT team’s learning and development.

Here’s a list of the 8 questions you need to ask.

  1. What is the desired learning outcome?
  2. Do I want to talk intelligently or superficially about this area? Basic or advanced level?
  3. Is there a specific task/project when the learning is done? Do you want to troubleshoot/debug? Do you want to develop?
  4. How much time do you have to learn? Hours or minutes?
  5. Is there a specific project coming up?
  6. Are you looking to update your skills or acquire new ones?
  7. What training method works best for you? Videos, courses, books, or labs?
  8. What software and tools do you need to learn?

Part of the Skillsoft experience is that we provide services to customize learning programs to suit an organization’s needs.

But it is still essential to have the answers to these questions. Setting up a training program for Cloud will miss the mark but setting up a program that focuses on ramping up your DevOps team to AWS, now that’s a bullseye.

To learn more about the different IT training Skillsoft offer, take a look at our IT training portfolio.

Greg Fuller is a Senior Manager, IT & Developer Content Development at Skillsoft.

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