All professions come with a unique set of challenges; learning and development is no different. Throw a random selection of global learning and development leaders into a room, and regardless of industry, region or demographic, everyone present will agree their biggest problem is getting employees to find the time to avail of the learning opportunities they have so painstakingly developed and implemented.Read more
A guest blog post from Michael Shannon, senior technical instructor and content developer at Skillsoft specializing in all things ITIL, cloud, and security.
ITIL® 4 represents a massive paradigm shift in the information technology service management (ITSM) framework.Read more
Organizations today need to adapt to highly volatile changes in technology to keep pace with the competition in their industry. However, a lack of tech talent often holds them back. Today, nearly 60% of employers have job openings that stay vacant for three months or more.Read more
While typically, the news reports only on the high-profile hacking cases, the reality is every company no matter the size is a target. Globally, every 39 seconds, there is a hacker attack.Read more
In addition to blogging about compliance and environmental health and safety, my colleague John Arendes, Skillsoft’s Vice President and GM of Global Compliance Solutions, and I are regular contributors to many industry periodicals and magazines. Here’s a selection of our most recent contributions, all of which provide useful and practical advice as organizations work to promote a safe and ethical workplace.Read more
Considering the rising demand for service quality, cost efficiency, and production agility, it is hardly a surprise that the IT Infrastructure Library (ITIL), a framework of best practices for delivering IT services, is hugely popular.
ITIL and business transformation
Conceived during the 1980s, the ITIL® framework is a powerful catalyst for service improvement, which is why so many organizations turn to it, and its underpinning philosophy of IT management.Read more
For companies to keep systems running, evolving, and adapting, employees need to grow their expertise continually. That requires access to state-of-the-art multi-modal learning content.
Skillsoft’s developer teams are hard at work, delivering courses into our learning platforms around key topic areas that allow organizations to keep pace with technology, improve architecture, and strengthen client experiences.Read more
Chris Sly, Solution Principal for Technology & Developer and Transformation, at Skillsoft in EMEA, and I, recently began a new podcast series hosted by James Hilliard. It’s a great opportunity for Chris and me to work together and share our different perspectives and experiences, given that my background is working to assist organizations through cultural transformations and Chris operates in the technology realm. Read more
This year several states enacted new harassment training requirements that leave employers wondering, “What do I need to do before the training deadline arrives?” With potential changes on the horizon as a variety of cases go before the U.S.Read more
Summer doesn’t officially begin until June 21. However, from Alaska to Alabama and locations throughout the US and Canada record high temperatures have already been recorded this year. Now is an excellent time to think about how to keep employees safe from heat stress and help them recognize the hazards of working in extreme temperatures.Read more