Breaking Digital Gridlock: Improving Your Bank's Digital Future by Making Technology Changes Now

  • 6h 2m
  • John Best
  • John Wiley & Sons (US)
  • 2018

Strategic technology strategy for smaller financial institutions

Breaking Digital Gridlock empowers credit unions and community banks to make the shift to digital—even without a seven-figure consulting budget. From leadership, to technology, to security, and more, this book provides effective, real-world strategies for taking the leap without tearing your organization apart. With an emphasis on maintaining the culture, services, and features you have carefully crafted for your customers over the years, these strategies allow you to make your organization more resistant to digital disruption by adopting key technologies at key points in their evolution. Expert advice grounded in practicality shows how FinTech partnerships and strategic technology acquisition can foster new growth with minimal disruption, and how project management can be restructured to most effectively implement any digital solution and how to implement and leverage analytics. Specific implementation advice coupled with expert approaches offer the ability to modernize in an efficient, organized, financially-sound manner.

The companion website features a digital readiness assessment that helps clarify the breadth and scope of the change, and serves as a progress check every step of the way. Access to digital assets helps smooth the path to implementation, and a reader forum facilitates the exchange of ideas, experiences, and advice.

  • Identify revolutionary versus evolutionary technology opportunities
  • Empower employee innovation, and stop managing all risk out of good ideas
  • Understand blockchain, machine learning, cloud computing, and other technologies
  • Forge strategic partnerships that will drive growth and success amidst technological upheaval

It is widely accepted that digital is the future of banking, but knowing is not the same as doing. If your organization has been riding the fence for too long amidst uncertainty and budget constraints, Breaking Digital Gridlock provides the solutions, strategies, and knowledge you need to begin moving forward.

About the Author

John Best is a thought leader and “outside the box” innovator recognized throughout the FinTech arena, with a particular affinity for credit unions. John is the founder and CEO of the financial technology firm Best Innovation Group (BIG), which focuses on industry-wide code sharing and API prototype development. He speaks regularly at industry events, hosts a weekly FinTech podcast and facilitates a highly interactive financial technology forum.

John and his teammates at BIG have developed a financial services-based Amazon ECHO platform and in partnership with CUNA and the Mountain West Credit Union Association launched the CULedger network, a groundbreaking collaborative initiative harnessing the power of distributed ledger (blockchain) technology for the benefit of the credit union movement. BIG has also created SetItCredit, a mobile tool allowing members to manage their payment credentials centrally and securely across all their preferred sites through their credit union. John lives in Colorado Springs, where he spends whatever spare time he can carve out playing guitar, crashing drones, and binge watching Star Wars and The Walking Dead.

In this Book

  • Foreword
  • Introduction
  • How to Improve Internal Processes
  • Tech Evolution versus Tech Revolution
  • The Cloud
  • Artificial Intelligence
  • Application Programming Interface (API)
  • Blockchain and Cryptocurrency
  • Sovereign Identity
  • The Hacker Threat
  • The Digital Change is for Everyone
  • Who Can Break Gridlock?
  • Culture and Innovation
  • Culture and Technology
  • The Long View
  • Digital Governance
  • Using Data Analytics
  • Big Data and the Zombie Apocalypse
  • Conclusion
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