Build Better Chatbots: A Complete Guide to Getting Started with Chatbots

  • 1h 27m
  • Anik Das, Rashid Khan
  • Apress
  • 2018

Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots.

Build Better Chatbots is easy to follow with code snippets provided in the book and complete code open sourced and available to download.

With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots.

What You Will Learn

  • Work with the bot development life cycle
  • Master bot UX design
  • Integrate into the bot ecosystem
  • Maximize the business and monetization potential for bots

Who This Book Is For

Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots.

About the Authors

Rashid Khan, is an author & entrepreneur. He cofounded Yellow Messenger with Anik Das, Raghu Ravinutala and Jaya Kishore. Previously he worked at EdegeVerve Systems Ltd where he was building backend to support IoT devices. He has authored a book on IoT titled “Learning IoT using Particle Photon & Electron” published by Packt Pub.

Anik Das is an open source enthusiast and an entrepreneur at heart. He cofounded Yellow Messenger with Rashid, Raghu and Kishore. He is a frequent contributor to a lot of Python and Javascript projects on Gitbhub. He is the contributor to Django-LibSpark a Python library designed for Django to access Apache Spark on the UI.

In this Book

  • Introduction to Chatbots
  • Setting up the Developer Environment
  • Basics of Bot Building
  • Advanced Bot Building
  • Business and Monetization