Client Relationship Management: Using Relationship Management and Project Service Excellence to Create a Competitive Advantage

  • 1h 44m
  • David A. Po-Chedley
  • Human Resource Development Press
  • 2001
Insightful and full of common sense, this book reveals how to truly excel at meeting client needs-and lock in future business, client testimonials, increased referrals and client loyalty.

YOU MIGHT ALSO LIKE

BOOK Supplier Relationship Management: Unlocking the Value in Your Supply Base
BOOK The New Dynamic of Portfolio Management: Innovative Methods and Tools for Rapid Results
BOOK Strategic Project Management Made Simple: Solution Tools for Leaders and Teams, 2nd Edition