Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes

  • 8h 51m
  • Susan S. Raines
  • John Wiley & Sons (US)
  • 2013
Taking a theory-to-practice approach, this hands-on book provides managers with a knowledge base and a set of skill-building opportunities so they can reclaim their time and make their workplaces enjoyable, productive, mutually supportive environments where people want to work.