Conflict without Casualties: A Field Guide for Leading with Compassionate Accountability
- 3h 28m
- Nate Regier
- Berrett-Koehler Publishers
- 2017
When leaders learn how to manage the emotions and drama in their organizations, conflict can be made healthier. Nate Regier uses the Drama Triangle Model and the Compassion Cycle to show leaders how to exercise compassion, not passion, and turn the negative energy of conflict into a positive energy for increased productivity and growth. Make Conflict Your Partner for Positive Change!
Clinical psychologist and transformative communication expert Dr. Nate Regier believes that the biggest energy crisis facing our world is the misuse of conflict. Most organizations are terrified of conflict, seeing it as a sign of trouble. But conflict isn't the problem, says Regier. It's all about how we use the energy.
When people misuse conflict energy, it becomes drama: they struggle against themselves or each other to feel justified about their negative behavior. The cost to companies, teams, and relationships is staggering. The alternative, says Regier, is compassionate accountability: struggling with others through conflict. Discover the Compassion Cycle, an elegant model for balancing empathy, care, and transparency with boundaries, goals, and standards. Provocative, illuminating, and highly practical, this book helps us avoid the casualties of conflict through openness, resourcefulness, and persistence.
In this Book
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Introduction
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Conflict—The Big Bang of Communication
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Drama—Misusing the Energy of Conflict
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But I'm Just Trying to Help!—Good Intentions, Unintended Consequences
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Compassion—Not for the Faint of Heart
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Compassion and the Cycles of Human Civilization—Will We Get it Right This Time?
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Violators Will Be Prosecuted—Three Rules of the Compassion Cycle
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Warning! Drama Approaching!—Three Leading Indicators
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It's All about Choices—Three Choices to Move
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Coaching Accountability When There's No Drama—Match and Move
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The Formula for Compassionate Conflict—Confronting Drama with Compassionate Accountability
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Conflict without Casualties—Preparing to Struggle with
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Notes
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Glossary of Terms and Phrases
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