Fundamentals of Business Process Management

  • 8h 42m
  • Hajo A. Reijers, Jan Mendling, Marcello La Rosa, Marlon Dumas
  • Springer
  • 2013
Featuring dozens of examples, more than 100 hands-on exercises, and numerous suggestions for further reading, this class-tested text encompasses the whole BPM lifecycle, including process identification, modelling, analysis, redesign, automation and monitoring.