Getting It Right When It Matters Most
- 3h 23m
- Scott Carbonara, Tony Gambill
- Business Expert Press
- 2021
Discover how to Get It Right in your Moments That Matter-when the situation is complex and relational-and the stakes are high. Transform the outcome of your most challenging situations and interactions when you feel-
- Threatened by charged emotions or uncertainty
- Paralyzed by fear of saying (or doing) the wrong thing (again)
- Defeated by a relationship that seems damaged beyond repair
- Perplexed about how to achieve the results you desire
- Stalled in progress with others due to differing styles and perspective.
In an ever-changing environment when typical habits, behaviors, and thinking aren't enough, Getting It Right When It Matters Most introduces research backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (SOAR) cycle.
In this Book
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Foreword
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Introduction
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Getting it Right
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Me, Myself, and I
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Activating Your Best Self
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Sharpening Your Outlook against Misperceptions
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Minimizing Threats and Maximizing Rewards
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Mindfulness in the Moment
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Choosing Your Best Outlook for Action
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Taking Action in Your Moments That Matter
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Asking Quality Questions
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Four Steps for Successful High-Stakes Conversations
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Managing Negative Reactions in Your High-Stakes Conversations
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Practice Reflection
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Pulling it All Together for Productive Moments That Matter
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“But it Didn't Work!” Read on…
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References
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Focus: Emotional Intelligence
