Giving Effective Feedback, Self-Study Guide (Supervisors and Managers Series)

  • 27m
  • Courseware Company
  • Courseware Company Ltd.
  • 2020

This book will help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive. This book will help readers discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves. Topics covered include: explain why feedback is essential; apply a framework for providing formal or informal feedback; illustrate the use of descriptive language in delivering feedback; describe six characteristics of effective feedback; and teach how to provide feedback in real situations.

In this Book

  • Overview
  • Definitions
  • Speaking Clearly
  • Communication Strategies
  • Characteristics of Effective Feedback
  • Receiving Feedback Graciously
  • Testing the Waters


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