Increasing Your Influence at Work All-in-One For Dummies

  • 10h 58m
  • Christina Tangora Schlachter, et al.
  • John Wiley & Sons (US)
  • 2018

Get ahead in the workplace by influencing others

Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization.

Increasing Your Influence at Work All-in-One For Dummies shows you how to contribute more fully to important decisions, resolve conflicts more easily, lead and manage more effectively, and much more. Plus, you'll discover how to develop the most important attributes necessary for influence—trustworthiness, reliability, and assertiveness—and find out how to move beyond.

  • Includes easy-to-apply information for influencing managers, peers, and subordinates
  • Shows you how to build trust with your co-workers and cultivate reliability through consistency and being personal
  • Illustrates how influencing others in the office helps you enjoy a greater measure of control over your work life
  • Helps you advance your career more rapidly than others

No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.

In this Book

  • Introduction
  • Building Effective Verbal Communication Techniques
  • Grasping Nonverbal Cues
  • Defining Body Language
  • Working with Different Communication Styles
  • Influencing Through Communication
  • Influencing Through Body Language
  • Conversations in Good and Bad Times
  • Hot Topics in Team Conversations
  • Staff Disputes
  • Workplace Complaints
  • Difficult Behaviors
  • Customer Conversations
  • Identifying What Both Sides Want
  • Asking for a Meeting to Talk about the Conflict
  • Sitting down to Talk Through the Issues
  • Tailoring Your Approach to the Organizational Chart
  • Driving Engagement Through Team Development
  • Improving Organizational Communication
  • Strengthening Team Performance with Mindfulness
  • Using Mindfulness to Assist Different Business Functions
  • Driving Engagement across Generations
  • Encouraging and Facilitating Collaboration among Generations
  • Supercharging Your Feedback Loop
  • Motivating Millennials — Generation “Why?”
  • Dropping Workplace Formalities
  • People Who Lead People—Engaging Employees Through Leadership
  • Establishing Trust
  • Motivating the Masses
  • Thriving on the Challenges of Leadership
  • Leading People, Change, and Strategy
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