Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication

  • 1h 48m
  • Bill Templeman
  • CRC Press
  • 2014
Illustrating key concepts with realistic scenarios drawn from actual work situations, this practical guide is focused on interpersonal management skills and explains what it takes to improve how you communicate and relate to your employees, customers, and bosses.

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